Director of Product Analytics (San Francisco)

Scribd

San Francisco, CA 90103

United States

Posted July 7, 2025

{OTHER}

Valid until August 6, 2025

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Job Description

At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare.

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

When it comes to workplace structure, we believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration, culture, and connection. For this reason, occasional in-person attendance is required for all Scribd employees, regardless of their location.

So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd, we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. In a tactical sense, GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to. Here’s what that means for you: we’re looking for someone who showcases the ability to set and achieve G oals, achieve R esults within their job responsibilities, contribute I nnovative ideas and solutions, and positively influence the broader T eam through collaboration and attitude.

About the team and role

The mission of the data and analytics team is to ensure the entire company understands business performance and trends, and to empower all business teams to make good decisions with data.

We’re looking for an experienced, strategic, and hands-on Director of Product Analytics to lead a growing team that drives product insights and influences key decisions across the company. This leader will partner closely with Product, Engineering, Design, Data Science, and Marketing to define metrics, identify growth opportunities, and shape the evolution of our reading and discovery experiences.

About you

You are a strategic thinker with a passion for uncovering actionable insights that drive product and business growth. With a deep understanding of product analytics and experimentation, you excel at translating complex data into clear narratives that influence decisions. You thrive in cross-functional environments and are energized by mentoring teams and building scalable analytics practices.

You’re not just technically strong — you’re also an empathetic leader who can align data strategy with broader company goals. You have a track record of empowering product teams with the right metrics, tools, and frameworks to make informed decisions. You’re comfortable navigating ambiguity and are always looking for opportunities to improve how products are measured, optimized, and understood.

If you’re excited about shaping the future of reading and discovery through data, and want to make a direct impact on millions of users, Scribd is the place for you.

What You’ll Do

Team Leadership & Strategy
- Build, develop, and manage a high-performing team of product analysts across core product, discovery and search, payments, content, and growth.
- Define the long-term vision for product analytics at Scribd, driving alignment on measurement strategy across the company. This includes instrumentation, tool selection, and goal setting and measurement.
- Foster a culture of curiosity, analytical rigor, and proactive problem solving.
Product Partnership
- Act as the lead analytical advisor to the Product organization, and support other key partners across finance, content, and UX research teams.
- Collaborate with product leaders to shape roadmaps using data-driven insights.
- Translate business questions into analytical plans and clearly communicate findings to stakeholders, including weekly business reviews.
Measurement & Experimentation
- Define and maintain product health metrics and KPIs; ensure consistent, accurate measurement frameworks.
- Design and oversee A/B tests and other experiments to evaluate new product features and user experiences. Partner with data science team in more complex testing scenarios.
- Ensure the integrity of analysis through sound statistical design and peer review.
Infrastructure & Tools
- Work with Data Engineering and Data Science to improve data infrastructure and self-service capabilities.
- Develop analytics tooling and dashboards to empower stakeholders across the business.
Executive Influence
- Present insights and recommendations to senior leadership and cross-functional stakeholders.
- Influence company-wide product and growth strategies through compelling storytelling with data.

What We’re Looking For

10+ years of experience in analytics, with 5+ years in a people leadership role.
Deep expertise in product analytics, instrumentation, A/B experimentation, and user behavior modeling.
Proficiency in SQL, experimentation platforms (e.g., Optimizely, StatSig), and BI tools (e.g., Looker, Tableau).
Experience working with consumer subscription or content platforms.
Excellent communication skills with the ability to influence product decisions at all levels.
Track record of mentoring and developing talent in analytics teams.
Proven ability to thrive in a cross-functional, collaborative, fast-paced environment.

Nice to Have

Background in data science, statistics, or econometrics.
Experience scaling analytics teams at a late-stage startup or public company.
Familiarity with ML-driven product recommendations or search relevance.

At Scribd, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $165,000 (minimum salary in our lowest geographic market within California) to $260,000 (maximum salary in our highest geographic market within California).

In the United States, outside of California, the reasonably expected salary range is between $135,000 (minimum salary in our lowest US geographic market outside of California) to $250,000 (maximum salary in our highest US geographic market outside of California).

In Canada, the reasonably expected salary range is between $170,000 CAD(minimum salary in our lowest geographic market) to $230,000 CAD(maximum salary in our highest geographic market).

We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.

Are you currently based in a location where Scribd is able to employ you?
Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance:

United States :

Canada :

Ottawa | Toronto | Vancouver

Mexico :

Mexico City

Benefits, Perks, and Wellbeing at Scribd

*Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.