Who We Are
Sitting on a quiet tree-lined street in Soho, twelve floors rise above the neighborhood’s storied lofts, boutiques, and galleries. The name derives from the particular manner of hospitality, one that feels more like staying at the home of a dear friend than at a hotel — discreet, refined, generous. Our hotel has 90 rooms and suites with four distinct F&B concepts led by an acclaimed chef. The street-side seafood restaurant and second floor cocktail bar will be venues that are open to the public. The Apartment and The Rooftop are spaces reserved exclusively for guests and friends of guests. While our hotel falls under the Standard International umbrella, it will be positioned as a wholly distinct and separate concept from The Standard with a different market positioning, design aesthetic, and service culture.
Purpose of the Role
The Sales Coordinator performs essential administrative functions to support the property Sales team. This role ensures smooth communication, accurate record-keeping, and the seamless organization of events and sales operations.
Responsibilities
- Promptly answer telephone calls and communicate relevant information to managers and departments.
- Distribute and build all leads in the sales system to the appropriate sales manager.
- Distribute daily reports, weekly resumes, and banquet event orders to relevant departments.
- Reserve and update reservations in the Hotel PMS system.
- Assist with proposals, banquet event orders, and contracts as requested.
- Block meeting space when necessary in the sales system.
- Oversee all in-house events, creating bookings in the sales system and distributing the Banquet Event Order (BEO).
- Assist with VIP reservation requests and amenities.
- Manage daily office operations, maintaining supplies, and ensuring a clean and organized workspace.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Perform other duties as requested by management.
- Work schedule varies and may include occasional work on holidays and weekends.
Qualifications
- High school diploma or equivalent preferred.
- Previous hotel or sales experience preferred.
- Opera and Envision experience preferred but not required.
Physical Requirements
- Required to sit for extended periods, lift up to 10 pounds, bend, reach, and use hands and fingers to operate the keyboard.
Compensation & Benefits
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program