Job Title: Regional F&B Operations Manager
Location: Remote (with frequent nationwide travel)
Salary: Competitive, commensurate with experience
Job Type: Full-Time
About Our Client:
Our client combines modern, sophisticated cuisine with exceptional hospitality. Our clients Restaurant and Culinary Program serves as a cornerstone of the hotel experience, blending exceptional cuisine, effortless sophistication, and impeccable service in a warm, inviting atmosphere. They value teamwork, employee development, and creating unforgettable guest experiences.
Our client is seeking a highly energetic, proactive, and results-driven Regional F&B Operations Manager to lead our multi-location operations. This role is critical to ensuring our F&B offerings remain top dining destinations while maintaining consistency, quality, and profitability across all properties. You will oversee new openings, renovations, and ongoing operations, working closely with cross-functional teams to deliver excellence at every touchpoint.
Reporting Structure:
Regional F&B Operations Manager will report to Head of Food and Beverage
Key Responsibilities:
Operational Strategy & Execution:
- Develop and implement operational strategies aligned with business objectives to maximize efficiency, profitability, and guest satisfaction.
- Design and standardize efficient launch processes and SOPs for all F&B outlets (onsite restaurants, event spaces, in-room dining, marketplaces) to ensure consistency across locations.
- Stay ahead of industry trends, incorporating innovations in ambiance (e.g., lighting, music) and service to enhance the guest experience.
- Lead the F&B pre-opening process for new hotel locations, including design input, critical path timelines, budget management, and collaboration with construction, procurement, and project teams.
- Oversee procurement and installation of F&B Operating Supplies & Equipment (OS&E) for new builds and renovations.
Team Leadership & Training:
- Develop and lead comprehensive training programs for all F&B staff at new and existing locations, including brand standards, service protocols, POS systems, and health/safety procedures.
- Conduct pre-opening training for new properties and ongoing development initiatives, including “Train the Trainer” sessions for local management teams.
- Motivate and inspire teams to deliver exceptional service while managing scheduling, staffing levels, and performance.
- Mentor senior onsite leadership (Head Chefs, Restaurant Managers) to align with operational and brand goals
Performance Management & Financial Oversight:
- Monitor and analyze KPIs (e.g., customer satisfaction scores, F&B revenue growth, COGS, employee retention) to drive data-driven decision-making.
- Manage the operations budget, controlling costs, optimizing resources, and identifying efficiency improvements.
- Ensure compliance with health/safety regulations, company standards, and quality assurance protocols.
Collaboration & Expansion:
- Build open, collaborative relationships with senior leadership, hotel management, vendors, and cross-functional teams (e.g., design, construction, procurement).
- Support expansion efforts by managing concurrent new openings, market entries, and renovations.
- Partner with the Director of Hotel Projects to align F&B operations with broader organizational goals
Travel & Flexibility:
- Travel frequently to new and existing locations (expect 30-50% travel, including extended stays for openings).
- Work flexible hours, including evenings, weekends, and holidays, to support operational needs.
Required Qualifications:
- 10–15 years of progressive experience in F&B operations management, preferably in hotels or Hospitality Groups with casual fine dining/vibe dining concepts.
- Proven expertise in designing and delivering F&B training programs for multi-location openings.
- Strong background in project managing F&B components of new builds/renovations, including construction timelines and tools (e.g., Procore, Smartsheet).
- Proficiency with modern F&B technology: POS systems (e.g., Micros, Toast), inventory management software, labor scheduling tools, and project management platforms.
- Demonstrated financial acumen: budgeting, cost control, and P&L management.
- Experience developing and implementing SOPs, scheduling systems, and Excel-based reporting.
- Knowledge of ambiance enhancement (lighting, music, layout) to elevate guest experiences.
- Strong communication, problem-solving, and interpersonal skills.
- Ability to thrive under pressure, manage competing priorities, and drive results in a fast-paced environment.
- Physical ability to stand/walk for extended periods and lift/carry up to 50 lbs.
- Bachelor’s degree in Hospitality Management or related field preferred.
Preferred Qualifications:
- Experience with multi-brand or luxury hotel F&B operations.
- Certification in project management (PMP) or hospitality training (e.g., Train the Trainer).
- Familiarity with international F&B trends and regulations.
What Our Client Offer's:
- Competitive salary and performance-based bonuses.
- Opportunities for career growth within a dynamic, expanding hospitality group.
- Comprehensive benefits package (health, dental, vision, 401(k)).
- A collaborative, innovative work environment that values creativity and excellence.
- Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply Now to join a team redefining modern hospitality—one exceptional dining experience at a time.