Location: One40 Rooftop – NYC Financial District
About One40 Rooftop
One40 Rooftop is an upscale Modern American restaurant located on the rooftop of a luxury hotel in the heart of New York City's Financial District, overlooking the 9/11 Memorial. With a focus on unity, simplicity, seasonality, and authenticity, we bring people together through elevated dining experiences and impeccable service.
Job Summary
We are seeking a highly motivated AM Supervisor / Assistant Floor Manager to oversee morning operations, ensuring exceptional guest experiences and smooth service flow. This role is ideal for a hospitality professional with hotel and room service experience, a strong leadership presence, and a passion for delivering excellence in a high-end dining environment.
Key Responsibilities
- Morning Operations: Oversee all aspects of AM service, including breakfast and brunch, ensuring efficiency and consistency.
- Team Leadership: Supervise front-of-house staff, ensuring proper training, motivation, and adherence to service standards.
- Room Service & Hotel Liaison: Coordinate with the hotel team to ensure seamless execution of in-room dining and guest requests.
- Guest Experience: Maintain a strong presence on the floor, engaging with guests to ensure satisfaction and resolving any issues proactively.
- Service Excellence: Uphold and enforce high service standards, ensuring a refined and professional dining atmosphere.
- Inventory & Supplies: Oversee morning inventory checks and ensure all service areas are stocked and prepared.
- Compliance & Safety: Ensure all health, safety, and sanitation standards are met.
- Administrative Duties: Assist with scheduling, reporting, and operational planning to optimize service and efficiency.
Qualifications
- Experience: 2+ years in a supervisory or management role in a fine-dining restaurant, luxury hotel, or upscale hospitality setting.
- Hotel & Room Service Experience Strongly Preferred
- Leadership Skills: Ability to lead, mentor, and inspire a team in a fast-paced, high-volume environment.
- Guest-Focused Mentality: Passion for hospitality and delivering an exceptional guest experience.
- Attention to Detail: Strong organizational skills, with a keen eye for maintaining high service and presentation standards.
- Problem-Solving Ability: Quick thinking and calm under pressure, with a proactive approach to resolving issues.
- Flexibility: Availability to work early mornings, weekends, and holidays as required.
Why Join Us?
- Competitive salary within the range
- Looking for someone looking to work morning shifts - 6:30 AM - 3:30 PM
- Opportunity to be part of a dynamic, high-end hospitality team
- Work in a stunning rooftop location with breathtaking views of NYC
- Growth potential within a thriving restaurant group
- If you have a passion for hospitality and thrive in an upscale, fast-paced environment, we’d love to hear from you! Apply today to be part of the One40 Rooftop team.