The Legal Practice Assistant (LPA) provides administrative support for attorneys with a wide variety of administrative tasks and delivers a high level of customer service, while consistently producing an excellent work product. The LPA will anticipate, plan and proactively meet the business needs of the attorneys and execute assignments demonstrating a general knowledge of the assigned timekeepers’ practice areas and clients to ensure extraordinary client satisfaction.
Law Firm Experience Required
Essential Duties and Responsibilities:
- Perform a range of routine administrative tasks for attorneys and other timekeepers.
- Support new client and business development efforts by opening and closing new matters and submitting requests for conflicts of interest checks.
- Process expense reimbursement requests and process invoices in a timely manner.
- Prepare and update reports and presentations using Microsoft Office Suite and applying firm branding and style guide standards.
- Handle tasks related to client billing, such as distribution and review of client invoices; maintain current knowledge of billing requirements from clients.
- Liaise with administrative departments to coordinate all aspects of workflow support for attorneys.
- Prepare routine correspondence, read, and route mail, conduct general research and responsible for file maintenance.
- Provide coverage for phone contacts and routing of voice mail messages.
- Ensure effective calendar management, with the ability to prioritize meetings and resolve calendar conflicts; proactively organize and manage schedule changes for events and meetings.
- Arrange domestic and international travel and create and submit related expense reports.
- Collaborate with resources inside and outside the firm, as appropriate, to complete projects or tasks.
- Provide overflow assistance to administrative legal support team.
- Assist in fostering an environment of superior customer service, collaboration, commitment, team spirit, pride, and trust.
- Maintain attorney bar membership records and CLE records.
Knowledge, Skills, and Abilities:
- Demonstrate a willingness to learn and develop skills as an independent thinker.
- Demonstrate a "can do" attitude and initiative to assist on a variety of projects.
- Strong interpersonal skills, with the ability to provide high-quality service and partner effectively with diverse groups of people at various levels within the firm, clients, and vendors.
- Ability to provide quality client service to both internal and external clients effectively and professionally.
- Ability to manage multiple projects in a deadline-driven environment.
- Ability to take initiative, set priorities, and see projects through to completion.
- Ability to work effectively both independently and with a team to promote consistent and efficient workflow processes.
- Ability to communicate effectively, both verbal and written.
- Excellent grammar, punctuation, and proof-reading skills.
- Ability to maintain the confidentiality of attorney and client information.
- Strong proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint.
Education and/or Experience:
- Bachelor's degree and/or any combination of experience, education or training that demonstrates the ability to perform the duties of the position.
- Minimum of two (2) years of experience working in an administrative support role in a legal or professional services environment.
- Experience working with Energy focused practice groups is preferred.