Growth Lead

Tackling a trillion-dollar problem

Business insurance is broken. 70% of businesses depend on insurance brokers for coverage, but those brokers are still  buried in PDFs and endless email threads—leaving 75% of businesses underinsured. That’s 21 million US businesses on the brink of disaster as they face risks that grow at the speed of tech.

Software is finally eating insurance, thanks to AI

Insurance is the perfect category for AI—massive yet painfully manual. That's why we’re building 1Fort: an AI-driven platform that automates every step brokers take to secure businesses coverage—fetching info for apps, filling them out, submitting to carriers, analyzing quotes, generating proposals, and retaining clients with proactive risk management.

There’s no better time to join

• Early, Low Risk : We’re in that sweet spot where the buck stops with you, yet your next paycheck isn’t in question
• VC-Backed : $10M raised to date from leading investors, including Bonfire Ventures, Draper Associates (Tim Draper), Village Global, Operator Partners, 8-Bit Capital, Character VC and Company Ventures
• Lean, Fast-Moving Team : We’ve kept the team small to stay lean, and are based in-person in SoHo, NYC, giving everyone outsized influence

A bit about who we are

We’re a tight-knit team based in SoHo, New York, with experience at Google, BCG, and Coalition, blending deep skills in tech, insurance, and growth.

This won’t be easy

It will be hard—but nothing worth building comes easy. The highs will be very high, and the lows will be very low. When we succeed, the impact and reward will be worth it. Insurance may not be “sexy” but it’s one of the largest global markets that is finally ripe for disruption thanks to AI.

You’ll have outsized impact and ownership

As our first growth lead, you’ll help take 1Fort from 0 to 1, shouldering the responsibilities typically expected from founders:

• Drive customer development to understand user needs and feedback
• Develop and execute on strategies to retain, engage and satisfy customers
• Lead growth initiatives for existing customers, including upselling and cross-selling
• Provide insights to shape product features and priorities
• Build partnerships to support growth and retention
• Represent the company in meetings, requiring occasional travel
• Collaborate across teams to achieve retention and growth goals in a fast-paced environment

Beyond that, you’ll help define our culture, grow our user base, and support customers

Joining early means asymmetric upside

• Equity : Skin in the game in a high-growth tech startup
• Competitive Salary : We pay well for top talent
• Unlimited PTO : Recharge whenever you need to
• Full Benefits : Medical, dental, vision—all fully covered

What It Takes

• 5+ years in growth, retention, or customer success roles
• Proven track record in scaling customer engagement and growth strategies
• Strong ability to prioritize tasks and drive results in a fast-paced environment
• Experience with data-driven decision-making and customer lifecycle management
• Proactive, solution-oriented, and skilled at tackling complex challenges
• Willingness to travel and build strategic partnerships
• Prior experience working in insurance or at a startup

We want to build a massive company, but not a massive team. If you’re up for a challenging journey with huge potential upside—and a chance to protect millions of businesses along the way—let’s chat.