Job Overview: We are seeking a skilled Basic Moves Add Changes (MAC) IT Specialist to join our team. The ideal candidate will be responsible for performing basic IT moves, adds, and changes as part of our client support services. This role requires a strong understanding of IT infrastructure, excellent problem-solving skills, and the ability to work independently and collaboratively within a team environment.
Key Responsibilities:
- Execute basic IT moves, adds, and changes according to established procedures and guidelines.
- Install, configure, and troubleshoot hardware and software as needed.
- Ensure proper documentation of all MAC activities for future reference.
- Collaborate with other IT specialists and support teams to resolve issues promptly.
- Provide technical support and guidance to end-users on IT-related matters.
- Maintain inventory of hardware and software assets related to MAC activities.
- Participate in team meetings and training sessions as required.
Qualifications:
- Proven experience (X years) in performing basic IT moves, adds, and changes in a corporate environment.
- Strong knowledge of IT hardware, software, and networking principles.
- Ability to diagnose and resolve technical issues independently and efficiently.
- Excellent communication and interpersonal skills.
- Detail-oriented with a focus on delivering high-quality service to clients.
- Certification in relevant IT disciplines (optional but preferred).