Lead MAC Technician JAMF Specialist

Lead MAC Engineer (JAMF Specialist)

NYC NY (4days/week onsite)

We seek a Lead Mac Engineer with deep expertise in macOS environments and enterprise endpoint lifecycle management. This role is ideal for a technically astute, process-driven professional who thrives in high-demand, multi-tenant environments and can serve as the SME for all things Apple. You'll own the full macOS stack, lead JAMF Pro administration, and act as a senior escalation point.

Experience in the media or entertainment industry is highly preferred, given the fast-paced nature and creative tooling often involved.

Responsibilities

• macOS Endpoint Management: Lead lifecycle and configuration management of Apple devices across client environments, focusing on standardization, performance, and scalability.

• JAMF Pro Ownership: Architect, deploy, and manage JAM- ProT environments. Build and maintain smart groups, policies, profiles, ana automated remediation workflows.

• Automation & Scripting: Develop scripts (Bash, Python, AppleScript) to streamline provisioning, patching, configuration management, and endpoint monitoring.

• Security & Compliance: Enforce hardening standards, encryption (FileVault), and compliance with organizational and regulatory benchmarks (e.g., CIS, NIST). Support MDM frameworks and zero-trust models.

Cross-Platform Integration: Work with Windows and cloud platform engineers to ensure seamless macOS integration into Azure AD, Intune, M365, and common identity and security stacks.

• Advanced Support & Escalation: Serve as the final technical escalation point for macOS-related issues. Perform RCA and long-term resolution planning.

• Application Packaging & Deployment: Manage application packaging, vercion control and comnliance for all Mar coffare denlaments