Financial Advisor Service Advisor

Lead Advisor, LLC is a wealth management consulting and search firm. This role is for one of our clients based in New York, NY.

Profile Summary

The Service Advisor position provides comprehensive support to Lead Advisors. This role focuses on handling administrative tasks related to client accounts, ensuring a smooth client experience, and adhering to firm policies and regulations. The Service Advisor is committed to providing exceptional customer service and assists advisors as a secondary point of contact for day-to-day client needs.

Core Responsibilities

• Provide operational support to multiple financial advisors by preparing reports and materials for client meetings.

• Support office initiatives, team meetings, and marketing events; maintain appropriate materials for meetings and events.

• Collaborate as part of the relationship team for firm clients, working with senior financial advisors under the supervision of Associate Lead or Lead Advisors.

• Engage with clients through regular contact, follow-ups, and supporting the new client onboarding process.

• Execute instructions from lead advisors and senior team members.

• Organize and manage client information and paperwork, particularly orders and planning documentation.

• Meet and engage with clients and potential clients.

• Commit to increasing knowledge related to wealth management.

• Represent the firm’s strategic brand and team service concept.

• Maintain familiarity with industry and economic trends; apply knowledge to client service and relationships.

• Adhere to and apply compliance standards.

• Work productively with clients, peers, and team members.

• Engage in ongoing growth of all skill sets and competencies needed to serve clients, the firm, and personal success.

Qualifications

• BA or BS degree from a four-year institution; strong interpersonal skills; self-motivated; history of personal success.

• 1-3 years of experience in the financial services industry, with a strong emphasis on client service, financial planning, and sales.

• Series 7 (or obtained within 60 days).

• A strong willingness to learn and take guidance from others.

• Strong organizational skills and attention to detail.

• Commitment to exceptional client service and experience.

Preferred:

• Progress towards a financial services designation such as CFP or CPWA, with plans to attain CFP within three years

Location: Hybrid- 3x a week in Midtown office

Base Salary: $65,000 $75,000