Sales Administration Assistant

Title: Sales Administration Assistant

Location: Phoenix, AZ

Stimulating. Motivating. Challenging.

The Kudelski Group is the world leader in the creation and delivery of state-of-the-art technologies to secure the revenues of content owners and service providers for digital television and interactive applications across all network types. The Group capitalizes on its intellectual property patent portfolio through cross access to cutting-edge technology patents and license agreements.

Leveraging on its long-standing expertise in securing digital content and fighting piracy, the Group is a global provider of cybersecurity solutions and services focused on protecting companies’ and organizations’ data and systems.

The Group also designs and delivers technology and services to support companies across all industries in securing their Internet of Things innovations. It also creates and commercializes its own products such as asset tracking solutions for the automotive industry.

Position Summary:

The Sales Administration Assistant supports the IoT sales and operations team through various administrative tasks related to contract and agreement management, pricing, billing, invoice management, commission tracking, customer support, order processing, and revenue recognition. This role requires strong organizational skills, and the ability to collaborate effectively with internal departments, including legal, finance, IT, and Sales and operations. He/she reports to the IoT Sales Execution Team Leader and doesn’t supervise any people.

Responsibilities:

Operational

• Maintain accurate customer records, including contact information, account details, and contract signature dates within the CRM or database systems
• Support Contract and agreement management, new contract setup as well as termination process
• Ensure sales orders execution according to contracts, customers purchase orders and presales information by assuming a key user position from Customer Relationship Management (CRM) to Dynamics 365 (ERP)
• Ensure billings and invoice management through different tools
• Support outbound shipping process for US and Canadian customers
• Assume billings support to customers providing necessary information to ensure payment of relation invoices
• Assume revenue recognition depending on line of business and internal requirements
• Proactively communicate and provide support with sales team, operations and internal units to align ongoing commercial activities and sales process

Others

• Support internal transversal processes and reporting working with GL Accounting, Procurement, Accounts Payables, Project Management and Operations
• Update various files & database
• Suggest improvements and simplifications in his/her own work as well as for order processing and execution
• Implement process changes upon request from his/her management
• Other duties may be assigned

Your Key Qualities and Skills

• Minimum 3 years’ experience with Sales Administration in an international environment
• Mastering Excel
• Knowledge of an ERP (Microsoft 0365 ideally, AX2012 or NAV ) is an asset
• Strong resistance to pressure
• Evidence & capacity for a teamwork
• Able to deal with priorities and multitasking
• Key skills: Analytical - Proficiency in software tools - Attention to detail and accuracy – Problem solver – Coordination star

You don’t have to match all the listed qualities and skills exactly to be considered for this role. In fact, we expect you to master some of these on the job. So please apply!

Why you’ll love it here

If you are seeking a culture that supports growth, fosters success, and moves the industry forward, then Kudelski is where you need to be! Our rich and successful history is based on innovation and trust, serving clients of varying sizes and industries, including commercial, government and education.

With Kudelski, you can expect

• Immersion in an incredible culture and the vibe of a fast moving and growing organization full of opportunity.
• Opportunity to work with innovative, talented peers.
• Creative problem-solving and the ability to tackle unique, complex projects.
• Competitive compensation with a benefits package that protects you and your loved ones and allows you to pursue career growth with tuition reimbursement.
• Generous time off for rest, relaxation, and hobbies.
• Colleagues from across the globe and a company committed to diversity, equity and inclusion.

Nagra-Kudelski is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. EEO M / F / D / V

Agencies shall only submit candidates for specific openings as requested by Nagra Kudelski. Nagra Kudelski will not accept unsolicited resumes from agencies or any representatives of agencies in response to Nagra Kudelski job postings, and no fees will be paid for unsolicited candidates to Nagra Kudelski's representatives or personnel. All candidates must be submitted to and must be selected by Nagra Kudelski.