Senior Director, Workforce and Continuing Education

Position Summary

The Senior Director of Workforce and Continuing Education is a strategic leader responsible for the development, implementation, and continuous improvement of programs that advance the College’s workforce mission. Reporting to a Deputy or Associate Deputy Chief, this role manages a designated portfolio within the Workforce and Continuing Education division (for example, Professional Education, Workforce Training, Adult Education, Justice-Impacted Communities, or Operations).

The Senior Director drives programmatic excellence, operational efficiency, and meaningful community and employer engagement. This leader plays a critical role in developing innovative, high-impact, tuition-generating programs that align with labor market demands and support the College's commitment to workforce readiness and economic mobility.

Key Responsibilities:

• Strategic Program Oversight: Lead the design, implementation, and evaluation of workforce and continuing education initiatives within assigned portfolio area.
• Partnership and Stakeholder Engagement: Build strong partnerships with employers, community organizations, government entities, and academic leadership to ensure program relevance and expansion.
• Performance Management: Monitor and report on program outcomes, ensuring alignment with college-wide workforce goals and continuous improvement processes.
• Operational Leadership: Oversee day-to-day operations of assigned portfolio, including program logistics, compliance, budgeting, and staff supervision.
• Cross-Unit Collaboration: Coordinate with internal teams—including academic schools, grants, marketing, and enrollment—to ensure integrated service delivery.
• Innovation and Growth: Support the development of new offerings that respond to emerging workforce needs and create scalable, sustainable models.
• Completes required Professional Development training hours per academic year.
• Performs other duties as assigned.

Required Knowledge, Skills, and Abilities

• Workforce Development Expertise: Demonstrated leadership in workforce development, continuing education, adult learning, or related areas.
• Program Design Knowledge: Strong understanding of non-credit and credit programming models, including stackable credentials and industry certification pathways.
• Employer and Community Engagement: Experience with employer engagement, program design, and community partnerships to support workforce pipelines.
• Funding and Compliance: Knowledge of public and private funding mechanisms, including grants and workforce development contracts, and understanding of applicable federal and state regulations (e.g., WIOA, TWC).
• Data-Informed Decision-Making: Skilled in managing data-informed initiatives and applying evaluation results to improve outcomes.
• Operational Leadership: Proven ability to lead teams, manage complex projects, and coordinate across internal and external stakeholders.
• Program Expertise and Communication: Advanced knowledge of functions and requirements of assigned program area, ability to assess user needs, obtain information and communicate in a clear and logical manner.
• Organizational and Analytical Strength: Strong organizational and analytical skills with accuracy and attention to detail.
• Communication and Interpersonal Skills: Excellent oral, written, and interpersonal skills and the ability to communicate effectively with individuals from diverse backgrounds.
• Customer Service Proficiency: Strong knowledge and experience providing effective customer service.
• Student Profile Management: Manage incoming student career connected learning profiles.

Key Responsibilities

• Strategic Program Oversight: Lead the design, implementation, and evaluation of workforce and continuing education initiatives within assigned portfolio area.
• Partnership and Stakeholder Engagement: Build strong partnerships with employers, community organizations, government entities, and academic leadership to ensure program relevance and expansion.
• Performance Management: Monitor and report on program outcomes, ensuring alignment with college-wide workforce goals and continuous improvement processes.
• Operational Leadership: Oversee day-to-day operations of assigned portfolio, including program logistics, compliance, budgeting, and staff supervision.
• Cross-Unit Collaboration: Coordinate with internal teams—including academic schools, grants, marketing, and enrollment—to ensure integrated service delivery.
• Innovation and Growth: Support the development of new offerings that respond to emerging workforce needs and create scalable, sustainable models.
• Completes required Professional Development training hours per academic year.
• Performs other duties as assigned.

Minimum Qualifications

• Bachelor’s degree required; Master’s preferred in education, workforce development, public administration, or a related field.
• Five (5) years of progressively responsible experience in workforce, continuing education, or adult learning environments.
• Proven record of program or operational leadership in a complex organization.
• Official transcript will be required.
• Bilingual or Multilingual Preferred.