Field Service Technician

Field Technician II

Job Overview

We are seeking a skilled Field Technician to service, maintain, and repair low voltage public transportation equipment for NJ Transit buses. This position involves working at Bus Depots/Garages in the Somerset, NJ area, focusing on critical fare collection systems including card validators and fare boxes.

Key Responsibilities

• Equipment Maintenance : Service and maintain low voltage fare collection equipment including card validators, fare boxes, and related systems on NJT buses
• Field Service : Perform on-site troubleshooting, diagnostics, and repairs at bus depots and garage facilities in the Somerset, NJ area
• System Installation : Install, configure, and upgrade fare collection hardware and software systems
• Preventive Maintenance : Conduct routine maintenance schedules and system health checks to ensure optimal equipment performance
• Technical Support : Provide technical assistance and basic training to bus operators and depot staff
• Documentation : Maintain detailed service records, repair logs, and maintenance activities for all equipment serviced
• Safety Compliance : Follow all safety protocols and procedures when working in bus depot environments

Qualifications

Required:

• Associate's degree in Electronics, Electrical Technology, or related technical field
• 2+ years of field service experience with low voltage systems or electronic equipment
• Strong knowledge of electronic circuits, diagnostic tools, and repair techniques
• Familiarity with public transportation systems and fare collection technology preferred not required
• Valid driver's license with clean driving record
• Ability to work independently with minimal supervision
• Schedule flexibility is essential : Must be willing and able to work weekends, holidays, and varied shifts as needed for emergency repairs and system maintenance

Preferred:

• Experience with transit systems or public transportation equipment is a plus
• Knowledge of point-of-sale systems, card readers, or payment processing equipment
• Understanding of industry regulations and safety standards
• Excellent problem-solving and communication skills
• Customer service experience

Physical Requirements

• Ability to lift and carry up to 50 lbs of equipment and tools
• Comfortable working in bus depot environments (indoor/outdoor conditions)
• Ability to work in confined spaces and around moving vehicles
• Capable of standing, kneeling, and working in various positions for extended periods
• Manual dexterity for handling small electronic components and tools

Work Details

• Primary Schedule : 1:00 PM to 9:30 PM, Monday through Friday
• Schedule Flexibility Required : Must be available for weekend work, holidays, and emergency calls as needed to maintain critical transit systems
• Location : Various NJT garages in Somerset, NJ area
• Travel : One garage but may need to assist at another garage during a shift. (Mileage at Standard Mileage Rate)
• Environment : Bus maintenance facilities, garages, and operational transit environments