Operation Specialist
同程旅行
Job Description
Job Responsibilities :
1. Be responsible for the deployment, update and maintenance of airline and supplier policies on OTA and B2B sales channels. Optimize the deployment strategy according to policy attributes and market dynamics to maximize profits.
2. Regularly collect and organize the sales policies of airlines and suppliers in the region (such as fares, cabin rules, refund and change regulations, etc.), analyze policy differences and deploy according to market conditions.
3. Monitor changes in ticket prices and policies on various channels, update strategies in time to ensure price competitiveness.
4. Work with the business team to connect with airlines or suppliers, obtain the latest policy resources and synchronize them to the sales system.
5. Analyze regional revenue, market demand and competitive environment, and formulate differentiated policy deployment plans. Optimize policy combinations according to sales data and customer feedback to improve conversion rates and customer satisfaction.
Job Requirements:
1. Bachelor's degree or above. Fluent in English, with the ability to proficiently write business documents and communicate verbally. More than 1 year of experience in international air ticket policies or OTA platform operations. Familiarity with GDS systems (such as Amadeus, Sabre) and airline fare rules is preferred.
2. Proficient in using Excel and database tools, with the ability to analyze data and write reports.
3. Strong learning ability, sensitivity to aviation policies and market dynamics, and the ability to quickly respond to policy changes. Good team spirit and communication skills, and the ability to accept overtime or work schedule adjustments due to time differences.
4. Possess a valid work permit in the United States.
5. Bonus points: Experience in B2B channel cooperation or a background in the business travel industry is preferred.
同程旅行
Los Angeles, CA