Sales Operations Analyst

BCforward is currently seeking a highly motivated Sales Operations Analyst opportunity

Position Title: Sales Operations Analyst /Booking Operations Analyst

Location: San Francisco, CA 94105

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: contract to hire

Job Type: (FULL TIME (>=30 HRS WEEKLY)/ (HYBRID)

Pay Range: 31 /hr. on w2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

About the Role:

The Revenue Operations Quote to Cash (Q2C) Strategy and Operations team at Salesforce is dedicated to driving efficient, accurate, and scalable business processes. As a Booking Operations Analyst/Sales Operations Analyst , you will be responsible for ensuring the accuracy and integrity of bookings and forecasting data. This role involves working closely with Sales Operations, Sales, and Sales Strategy teams to support critical business decisions and operational activities.

You will play a key role in supporting end-of-month and quarter-end close activities, managing data workflows, and resolving cross-functional inquiries. This position requires strong analytical capabilities, attention to detail, and the ability to thrive in a fast-paced, dynamic environment. Reporting directly to the Manager of the Go to Market Strategy & Operations Team, you will contribute to operational excellence and process improvement within the Q2C function.

Key Responsibilities:

• Maintain accuracy of bookings data and product allocation across the Quote to Cash lifecycle
• Support month-end and quarter-end close processes to ensure timely and accurate reporting
• Calculate product allocations using internal algorithms
• Monitor and analyze reporting outputs to identify issues and initiate corrective actions
• Manage daily case queues and respond to inquiries from cross-functional partners
• Perform recurring data updates with precision and timeliness
• Respond to process and policy-related questions, escalating issues as appropriate
• Apply sound judgment to resolve operational challenges and support business needs
• Drive requirements gathering and collaborate on process optimization initiatives

Minimum Qualifications:

• Bachelor’s degree (BA/BS) required
• Familiarity with Quote to Cash processes and workflows
• Advanced proficiency in Microsoft Excel and strong analytical capabilities
• Clear and effective written and verbal communication skills
• Strong organizational skills and the ability to manage multiple priorities in a deadline-driven environment
• Solid understanding of general business and financial principles
• Meticulous attention to detail and commitment to data integrity
• Proactive, self-motivated team player with the ability to work independently when required

Benefits:

We offer a comprehensive benefits package that includes medical, dental, and vision insurance to support employees' health and well-being. In addition, employees have paid holidays, paid time off (if eligible) and access to a 401(k)-retirement plan

About BC forward :

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum . As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.