Payroll, HRIS & Benefits Administrator

Job Description

Position: Payroll, HRIS & Benefits Administrator

Department: Human Resources

Reports to: Human Resources Manager

Date: 06/29/2025

About the Company:

Water Lilies Food, LLC is a private equity-backed manufacturer and distributor of premium Asian-inspired food. Established for 30 years, the Company moved in 2020 to a new state-of-the-art facility in Bay Shore, NY (Suffolk County Long Island) and is experiencing rapid growth. We are developing and supplying products for some of the leading retailers, wholesalers, and branded Asian-appetizer businesses. Our vision is to be the preferred supplying partner of premium Asian-inspired food. We achieve this by living up to our Mission to deliver our products and services with attention to detail, a continuous improvement mindset, agility, and authenticity. Within our culture employees can have a meaningful impact on the business and organization. We work collaboratively and humbly strive to get better every day while being respectful of all talents and backgrounds. The Company is embarking on another major expansion project and is expecting to more than double the business in the next 2-3 years.

Job Summary:

The Payroll, HRIS and Benefits Administrator will undertake a wide range of HR tasks. We are looking for a detail-oriented and reliable Payroll, HRIS & Benefits Administrator to join our HR team. This position is responsible for managing and maintaining accurate payroll processing, HR systems, and benefit programs while serving as a key support resource for employees. The ideal candidate is organized, tech-savvy, and committed to delivering timely and accurate HR services. Work involves considerable contact in explaining a wide variety of human resources related policies and procedures. The Human Resources Manager is the primary back-up for this position.

Responsibilities:

• Submits, maintains and processes weekly / bi-weekly full payroll cycles and absence recording.
• Maintains all payroll records
• Ensure compliance with local, state, and federal wage and hour laws.
• Address employee payroll inquiries and resolve discrepancies in a timely and professional manner.
• Support system upgrades, troubleshoot issues, maintains accurate records within HRIS system and prepares any necessary reports
• Maintain and update employee records within the HRIS system, ensuring data accuracy and confidentiality.
• Administer benefits for new hires and terminations, ensuring proper enrollment, changes, and COBRA notifications.
• Serve as the first point of contact for employee benefit questions and issues.
• Assist with the planning and logistics of the annual open enrollment process, including communication, system updates, and employee support.
• Establishes, organizes, and supervises the maintenance of department records, ensuring complete accuracy and confidentiality
• Manage unemployment claim responses and related documentation in coordination with third-party administrators or state agencies.
• Complete employment and wage verifications accurately and securely while maintaining confidentiality protocols.
• Serve as liaison between HR /Finance and department managers for payroll changes, payroll data and timekeeping data
• Provide ongoing support to employees regarding payroll and benefit-related matters.
• Other duties as assigned

Requirements / Competencies:

• Bachelor’s degree in human resources, Accounting, or related field preferred
• 3-5 years of experience in payroll, benefits administration, and HRIS systems in a manufacturing environment
• 2+ years’ experience with HRIS, ADP Workforce preferred
• Knowledge of payroll laws, benefits regulations, and compliance requirements
• Knowledge of Federal laws as they pertain to human resources administration
• Good administrative, organizational, planning and follow up skills
• High attention to detail and accuracy with confidential data/ Accurate numeracy and analytical abilities
• Strong oral, written and presentation communication skills; Bi-lingual Spanish/English a plus
• Strong conflict resolution skills
• Strong customer service orientation and communication skills.
• Excellent judgement and decision-making abilities
• Professional demeanor with a high level of integrity
• Proactive attitude with ability to work under pressure
• Ability to work independently and manage multiple priorities
• Advanced knowledge of Microsoft Office Suite, particularly MS Excel
• Strong conflict resolution skills

Physical Requirements:

The employee will occasionally move within the office to access office machinery, file cabinets, and collaborate with colleagues. Consistent use of office equipment, such equipment may include but not limited to computers, phones, printers, and copiers. The employee will be required to frequently communicate with both internal staff members as well as external parties or customers and must be able to convey accurate information. This job description reflects management’s assignment of essential functions, it does not exclude or restrict the tasks that may be assigned. This job description is subject to change based on company needs as expressed by management.