General Manager

About the Company

WareSpace is a national real estate firm, specializing in the development of co-warehousing and small-bay industrial. WareSpace creatively adapts & reconfigures dated industrial and challenged properties into thriving hubs that support the surrounding small business community. Operating with a vertically integrated structure, WareSpace is able to ensure a high level of quality by offering all major service lines in-house, including acquisitions, development, construction, finance, operations, marketing, and sales.

About the Role

As the face of WareSpace, the General Manager leads day-to-day operations at their assigned property, ensuring a best-in-class experience for tenants and vendors alike. This self-starter role is ideal for someone who thrives on ownership—overseeing leasing, renewals, facilities management, community events, and rent collection. The GM is both a brand ambassador and business operator, maintaining a professional, positive presence while being available around the clock for property needs. Successful candidates are proactive, resourceful, and committed to delivering 5-star service while managing their property like it’s their own business.

Responsibilities

• Conduct tours in a thorough manner that effectively educates prospective tenants on the WareSpace package
• Prepare lease paperwork and oversee the full 'deal cycle', from tour through move-in
• Assist prospective tenants with the sign up and move in process, including lease paperwork, insurance sourcing and other document collection
• Manage the warehouse in a professional, comprehensive and thorough manner to include all recurring (electric, Wi-Fi, dumpster, cleaning) and one­ time services (repairs & maintenance, custom tenant construction requests)
• Manage the monthly rent collections process and the delinquency/eviction/termination process, if needed
• Manage the common areas and amenities on a day-to-day basis to ensure cleanliness, 'resets' and organization - ensure that common areas are left clean at the end of each day
• Ensure that all warehouse equipment is working properly, tested regularly, replaced if needed and reset on a daily basis
• Perform daily, weekly, monthly, quarterly and annual inspections as needed and provide reports of such inspections as requested by corporate
• Curate a community-like atmosphere for all tenants and engage them on a macro and personal level to participate and network
• Rent Manager - Enter all leases, service requests and other documents (COIs, DLS, etc.) as required by corporate standards
• Perform other duties as required

Qualifications

• Ability to work "traditional business hours" but be available to respond to after hour emergencies and tours as needed
• Management and Customer Service experience
• Strong administrative skills
• Demonstrated ability to lead
• Comfort working with budgets

Required Skills

• Fluency in Microsoft products
• Technological savviness
• Sales Experience (2 years)
• Operations Experience (4 years)

Work environment

• Work is performed in a professional office-type environment under controlled environmental conditions
• This is a full-time, in office position.
• Minimal Travel to include coverage at other Warehouses

Physical demands

• Lift and move up to 25 lbs.
• Office environment