Head of Facilities

Principle Objective of Position: The Regional Head of Facilities is responsible for the oversight of physical operations and maintenance work across all Solomon communities in the Northeast region (NY, NJ, PA). This role is responsible for the development and deployment of regular and preventative maintenance programs, apartment and grounds inspections, service team selection, training and evaluation, ensuring the timely completion of service requests by service teams, technical assistance, and the oversight of special project.

Requirements/Experience

• High School Diploma or Equivalent is required.
• Ten (10) or more years work experience in maintenance, with at least five (5) years of experience supervising service teams is required.
• Five (5) or more years work experience in multi- family property maintenance preferred.
• Ability to travel to remote communities regularly w/ occasional overnight stays.
• EPA Type II HVAC certifications required.
• In-depth knowledge of and experience in drywall, electrical, carpentry, flooring, plumbing, painting, appliances, and lock change required.
• Experience in asset management including capital improvement projects and remodeling required.
• ACM, LBP, Moisture Management and OSHA-30 hour training/certifications to be obtained within 1.5 years from time of employment.

Essential Functions

• Build, plan, implement, and manage the overall regular and preventative maintenance programs, standards, and initiatives.
• Manage and oversee physical operations and maintenance work across all regional communities to ensurecode compliance, gain efficiencies, and reduce costs.
• Conduct regular site and apartment inspections quarterly or as otherwise prescribed for adherence to company maintenance and safety standards; document and prioritize action plans based upon inspection findings.
• Ensure communities are prepared for 3rd party inspections and attend such inspections when needed.
• Ensure completion of service requests received by service team and review with management as needed.
• Ensure maintenance reports are completed and submitted in a timely and accurately manner.
• Approve purchase orders and work in collaboration with Community Managers to develop budgets and oversee their implementation.
• Work with Community Managers and Service Managers to ensure adherence to apartment turns within budget and 5 business day make ready time frame.
• Prepare and maintain inventory of tools, equipment, and supplies at each community; work with Community Managers and Service Managers to service and replenish as needed.
• Maintain site-based facility licensing compliance with local, state, and national licensing authorities as needed.
• Work with community managers to address staffing concerns and ensure all communities are appropriately staffed.
• In collaboration with the HR Department and Regional Leadership Team develop, implement and lead Solomon’s Safety and Skills Training Program(s).
• In collaboration with the HR Department and Regional Leadership Team, create and develop onboarding program(s) for new service team members orientation and career path development plan.
• Oversee training of Service Technicians and Service Managers.
• Manage regional contract specs and bids, bid processes, third party consultants, contractors, and vendors in collaboration with Community Managers and Senior Management to standardize and maintain common service pricing spanning multiple properties.
• Act as a resource to Community Managers, Service Managers, and other team members in hiring, terminations, evaluations, etc.
• Coach and develop service team members
• Other duties as assigned.

Knowledge & Skills:

• Must possess demonstrated effective written and verbal communications skills.
• Strong leadership skills and the ability to develop, train, and motivate others; strong interpersonal skills.
• Ability to work independently and in a team environment.
• Innovative approach to problem solving and troubleshooting; ability to devise creative solutions.
• Excellent time management skills; ability to work well under pressure and meet deadlines.
• Ability to effectively manage multiple projects simultaneously.
• Ability to prioritize tasks and to delegate them when appropriate.
• Strong organizational and planning skills; attention to detail.
• Strong working knowledge of OSHA regulations as well as city, state,and federal codes.
• Strong analytical skills.
• Proficient with Microsoft Office Suite or related software; possesses general computer skills.
• Proficiency with or the ability to quickly learn Yardi and/or other Property Management/Maintenance software/systems.
• Ability to work varying hours and promptly respond to emergency situations when needed.
• Bilingual ability in English and Spanish preferred, but not required.