Field Service Technician

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Title: Field Service Technician

Role type: Contract

Location: Charlotte, NC

Job Description:

We are a internet service provider mainly for multi-family housing, think high rises and apartment complexes. We are seeking a dedicated Field Service Technician to join our team. The ideal candidate will have a past working for a cable/satellite installer, low voltage tech or IT installer. You'll be responsible for providing on-site technical support, troubleshooting hardware and network problems.

• Install and basic troubleshooting network switches and wireless APs
• Install and maintain battery backup systems/UPSs
• Work with end users to help them connect a wide range of customer devices to the network
• Work with network engineers remotely to troubleshoot more complex problems.

Responsibilities

• Install and basic troubleshooting network switches and wireless APs
• Install and maintain battery backup systems/UPSs
• Work with end users to help them connect a wide range of customer devices to the network Work with network engineers remotely to troubleshoot more complex problems.

Qualifications

• 2+ years Low Voltage Experience
• Running/Terminating Cat 5/6 and RG coax
• Basic network experience
• Structured cabling experience is a plus
• Work unsupervised
• Be comfortable working from a 6-9ft ladder
• Valid driver's license
• Working and troubleshooting fiber is a plus.
• Join us as a Field Service Technician and be part of a dynamic team where your skills will be valued and developed.