Office Administrator

We are seeking a professional Office Administrator to serve as the first point of contact at the front desk while managing key administrative and scheduling responsibilities. This role is ideal for someone with strong communication skills, multitasking abilities, and a proactive attitude. As the face of the company, you'll handle all incoming calls, greet clients and vendors, and coordinate service appointments, ensuring smooth daily operations and customer satisfaction.

Key Responsibilities:

• Front Desk Operations:
  • Answer all incoming calls promptly and professionally; direct calls to the appropriate departments.
  • Greet and assist visitors, clients, and vendors in a courteous and professional manner.
• Scheduling & Coordination:
  • Schedule service appointments and dispatch technicians accordingly.
  • Communicate with customers to confirm appointments and follow up on service satisfaction.
  • Coordinate daily calendars for the service team and monitor job progress.
• Administrative Support:
  • Manage general office duties such as filing, data entry, and handling correspondence.
  • Track inventory and order office and field supplies as needed.
  • Assist with invoicing, billing, and maintaining customer records.
• Communication & Team Support:
  • Act as a liaison between field technicians and customers to ensure timely service and updates.
    

Requirements:

• Proven experience in office administration, receptionist duties, or front desk operations (preferably in a service-based or construction-related industry).
• Strong phone etiquette and excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); Excel is very important.
• Positive, professional demeanor and a customer-first attitude.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.