Customer Service Support
Pyramid Consulting, Inc
Job Description
Immediate need for a talented Customer Service Support. This is a 06+months contract opportunity with long-term potential and is located in Allentown, PA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-75495
Pay Range: $22 - $27/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Day to day duties include documenting employee inquiries in the Case Management tool, maintain personnel files, verification of employment requests as well as various other duties.
Key Requirements and Technology Experience:
- Key Skills; Excel , PowerPoint
- Workday or SAP
- Human resource
- 5 years of experience in a customer care role in a Human Resources setting
- Excellent communication skills (verbal, written and interpersonal) and the ability to work well with employees at all levels of the organization
- Positive "can do" attitude; Adaptable to change, Process focused
- Ability to work independently (a self-starter) in a fast-paced environment
- Willingness to work in a team environment including being flexible with team coverage
- Superior organization skills, the ability to prioritize and multitask
- Confidentiality and integrity are a must
- Skills in the Microsoft software suite (Excel, OneNote, PowerPoint)
- Workday or SAP experience is a plus
Our client is a leading Industrial gas Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Pyramid Consulting, Inc
Allentown, PA