Business Analyst

About the company:

Avenue Code is the leading software consultancy focused on delivering end-to-end development solutions for digital transformation across every vertical. We’re privately held, profitable, and have been on a solid growth trajectory since day one. We care deeply about our clients, our partners, and our people. We prefer the word ‘partner’ over ‘vendor’, and our investment in professional relationships is a reflection of that philosophy. We pride ourselves on our technical acumen, our collaborative problem-solving ability, and the warm professionalism of our teams.

Avenue Code has been believing in and promoting plurality actions for over 10 years, understanding that recognizing differences and fostering a safe environment, employment opportunities, representation, and support are the best ways to promote an increasingly equitable culture.

About the opportunity:

• From cotton to customer our organization is comprised of thousands of employees, who source, produce and deliver Gap Inc.’s iconic American style around the world.
• We retail in over 50 countries and multiple channels. We are in an exciting stage of evolution as the rules of retail are changing rapidly. We have to deliver real value to our growing global company in every stage of our product lifecycle. We do this through the relentless pursuit of great product, consumer response, operating advantage and positive community impact.
• We are seeking a dynamic and detail-oriented Business Systems Analyst to join our HR & Employee Experience Product Management team. In this role, you will be responsible for analyzing, designing, and implementing solutions within Workday and other HR systems to support our global workforce.
• You’ll collaborate with cross-functional teams to enhance employee experience, streamline HR operations, and deliver scalable technology solutions.
• This is a great opportunity for someone who is passionate about improving employee experience through technology and thrives in a fast-paced, evolving environment.

Key Responsibilities:

• Serve as a subject matter expert for Workday modules (e.g., Core HCM, Compensation, Talent, Absence, Recruiting) and other HR technologies.
• Partner with HR stakeholders to gather and document business requirements, translate them into functional specifications, and support solution design.
• Lead or support system implementations, upgrades, and enhancements across the HR tech landscape.
• Analyze existing HR processes and recommend improvements through automation and system optimization.
• Collaborate with IT, vendors, and business partners to ensure successful integration and data flow between systems.
• Develop and execute test plans, validate system functionality, and support user acceptance testing (UAT).
• Provide ongoing support, troubleshooting, and training for HR systems users.
• Monitor system performance and user feedback to identify opportunities for continuous improvement.
• Maintain system documentation, process flows, and knowledge base articles.
• Manage multiple priorities effectively and adapt to shifting business needs with a proactive, solution-oriented mindset.

Qualifications:

• 6-10+ years of experience in HR systems analysis, with a strong focus on Workday.
• Hands-on experience with Workday configuration, reporting, and business process design.
• Solid understanding of HR functions and processes, including employee lifecycle, compensation, performance, and recruiting.
• Strong analytical and problem-solving skills with attention to detail and the ability to work with complex data.
• Excellent communication and interpersonal skills; able to work effectively with technical and non-technical stakeholders.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
• Strong documentation and presentation skills, with the ability to clearly communicate technical concepts to business users.
• Experience with project management tools and methodologies (Agile/Scrum preferred).
• Bachelor’s degree in Information Systems, Human Resources, Business Administration, Data Science or a related field. MBA or Masters preferred.
• Workday certification(s) and experience with additional HR tools are a plus.
• Familiarity with data privacy and compliance requirements

“Avenue Code discloses salary range information based on our commitment to fairness and transparency. We consider a wide range of factors such as internal equity, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, business or organizational needs, and others. At Avenue Code, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for a Platform Engineer is from USD 80k to USD 100k per year."

Avenue Code reinforces its commitment to privacy and to all the principles guaranteed by the most accurate global data protection laws, such as GDPR, LGPD, CCPA and CPRA. The Candidate data shared with Avenue Code will be kept confidential and will not be transmitted to disinterested third parties, nor will it be used for purposes other than the application for open positions. As a Consultancy company, Avenue Code may share your information with its clients and other Companies from the CompassUol Group to which Avenue Code’s consultants are allocated to perform its services.