AR Specialists II

What's Under the Hood
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
That's Nice, But What's the Job?
In short, as an Accounts Receivable Specialist II you will be responsible for managing customer ancillary refunds to ensure proper processing. You will also research and resolve issues related to payment transactions.
In long, our Account Receivable Specialist II are responsible for:

• Primarily responsible for the timely and accurate application of ancillary refunds into the Company's ERP system after ensuring complete and accurate documentation.
• Works closely with internal departments and external vendors when researching unidentified payments, discrepancies that arise or short paid balances.
• Document workflows, track progress, and contribute to building scalable systems that evolve with the business.
• Provide insight and feedback based on what you're seeing in the data, and help influence decisions by connecting the dots.
• Verifying and reconciling daily deposits.
• Performing research on accounts as needed.
• Reconciling cash drawers daily.

So What Kind of Folks Are We Looking for?

• Organization and time management skills in spades. You'll be handling multiple projects and deadlines that will require you to prioritize then re-prioritize then re-prioritize again.
• A mind for the details. Okay we know "detail-oriented" is on about every job description - but we really mean it!
• Plays well with others. You will be working in a high-functioning team environment. We work together in order to win together.
• Takes a hold of the wheel. You'll need to take the initiative and be comfortable doing so.
• Positive emotional resilience. Problems will arise. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude.
• Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
• Fantastic problem solver. Your job is not only to find the problem, but more importantly, find the solution.

The Specifics

• High School Diploma/GED
• 2+ years of experience in a related field
• High volume data entry experience
  
  • Ability to analyze and interpret data to identify patterns, root causes, and areas for improvement across operational workflows
• Technical ability: comfortable using Excel and other tools to organize and analyze information
• Comfortable navigating gray areas and open-ended problems, with the ability to work independently and seek guidance when needed.

Nice to Haves

• Bachelor's degree in accounting and/or related field
• Familiarity with platforms like SQL, CLASS, Sigma, Snowflake is a plus
• Prior experience in process development, operations, or analytical roles is helpful but not required - curiosity and a willingness to learn are key.

So What About the Perks? Perks matter

• We take a hybrid work approach, finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization, because, well money matters!

• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
• Give Us a Reason (or not), and We'll Celebrate. Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other's company outside of day-to-day work.
• Smart-Casual Dress. Come dressed in jeans (you'll fit right in with the rest of us).

• Paid Time Off. Not just lip service: we work hard, to play hard ! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too vacation time is available - the more you work, the more you earn!

Anything Else? Absolutely.
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!