Senior Manager & Team Leader, Commercial Bank Testing

Application Deadline:
07/15/2025
Address:
320 S Canal Street
Job Family Group:
Business Management
The Senior Manager, Commercial Bank Testing is a team leader role within the BMO Commercial Bank Headquarters Risk & Control group. Risk & Control group is responsible for leading 1st Line efforts, ensuring risks are identified, assessed, and managed within Bank policy and regulatory guidelines.
Applies in-depth/expert knowledge of risk management and internal controls related to Commercial business processes, underwriting and portfolio monitoring. Leads and manages testing team. Develops and maintains an effective internal operational control and data quality testing framework which defines how testing is implemented, executed, managed, monitored and reported across the Commercial Bank. Writes operational control test scripts, executes testing, monitoring and operational activities of various complexity based on assigned portfolio ensuring adherences to established service levels and standards. Provide insights and recommendations on test results, findings, identified issues, re-performance testing, and continuous improvement insights.
This role is not UAT or technology testing.

• Plans, leads & implements all applicable testing programs (operational risk, credit underwriting inputs, and compliance testing) ensuring consistent, high quality practices/work and the achievement of business results.
• Creates and maintains adequate testing support documentation such as workpapers, testing reports, etc. to support the results of reviews including the write-up of findings/issues for reporting.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Leads the execution of operational testing programs; assesses and adapts as needed to ensure quality of execution.
• Participates in planning and implementation of operational testing programs and executes within required service level agreements and standards.
• Provides advice and guidance on control effectiveness, program compliance and issue descriptions.
• Executes identified test programs for a variety of specializations to support effective testing & monitoring of controls within business groups and across the Bank.
• Provides clear communication and leadership for the testing team and cascade to different levels.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Manages testing execution resource planning and strategy.
• Identifies emerging issues and trends to inform decision-making.
• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Attracts, retains, and enables the career development of top talent.
• Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
• Acts as the prime subject matter expert for internal stakeholders.
• Analyzes root causes of any errors discovered to provide for effective communication of issues to appropriate parties.
• Reviews control and issue closure testing activities performed by team members to ensure accuracy.
• Provides ongoing support to the continuous improvement process of the business unit.
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Implements changes in response to shifting trends.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Acts as a subject matter expert on relevant regulations and policies.
• Influences and negotiates to achieve business objectives.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
• Analyzes data and information to provide insights and recommendations.
• Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Works with partners for process consistency across execution teams.
• Provides guidelines and vision to assess and adapt current testing programs and develops new operational testing capabilities to ensure ongoing efficient & effective delivery.
• Provides input into the planning and implementation of operational programs.
• Understands the business/group strategy and develops and maintains knowledge of end to end processes.
• Develops knowledge related to program and/or area of specialty.
• Develops and maintains effective relationships with internal & external business partners/stakeholders to execute work and fulfill service delivery expectations.
• Executes work to ensure timely, accurate, and efficient service delivery.
• Ensures consistent, high quality practices/work and the achievement of business results in alignment with business/group strategies and with productivity goals.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Audit and/or Operational Control testing background.
• Expert understanding of BMO Commercial Bank processes and business/group challenges .
• Managerial experience helpful
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.

Salary :
$102,000.00 - $190,000.00
Pay Type:
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to click apply for full job details