Treatment Coordinator

Req: 2534
A supportive team, patient-first mentality, and an industry-leading benefits package are what you will enjoy as a member of our team. Are these missing in your career? Let's connect to discuss our opportunities.

We will be adding a Treatment Coordinator that shares our passion for patient care and education.
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a tremendous benefits package.
Department Practice Administration Employment Type Permanent - Full Time Location Dothan, AL Workplace type Onsite Compensation $16.00 - $18.00 / hour Reporting To Benefit

• Paid Time Off and 9 Paid Holidays
• Company-Paid Volunteer Day
• 401k with a company match
• Uniforms/Scrubs Provided
• Quarterly Bonus Opportunities
• Employee Referral Program Bonuses
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short-Term and Long-Term Disability Insurance
• Health Reimbursement and Flexible Spending Accounts
• Career Growth Opportunities

Primary responsibilities of our treatment coordinators

• Educate patients on their treatment plan and the importance of their oral health
• Present treatment plan options and gain financial consent including payment plans
• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Manage a productive schedule and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Complete all administrative tasks accurately and timely

Qualifications to join us as a treatment coordinator

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years' experience in a dental, healthcare, or service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Superior communication and customer service skills with a desire to help patients
• Proficient with Microsoft Office products. Experience with a dental software preferred
• Current CPR certification or ability to obtain within 30 days

An equal opportunity employer and an advocate for diversity and inclusion
About Advantage Dental It is not merely our mission, To Improve the Oral Health of All, that defines Advantage Dental. It is our commitment to our mission from every team member that enables us to help our communities be healthier, feel better, and smile with confidence.
We partner with patients, determining the best treatment possible to achieve long-term, healthy outcomes. Through education and compassion, we move towards prevention of oral health issues and improved overall systemic health.
Our supportive environment, dedication to our communities, and industry-leading benefits are rewarding and allow us to take pride in being part of a caring team.