Facilities Specialist

Teleperformance USA

Boca Raton, Florida 33427

United States

Posted July 7, 2025

{CONTRACTOR}

Valid until August 6, 2025

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Job Description

Category : Facilities
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs

TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
Purpose of Position:
Work with local site facilities operations team on daily activities to ensure an efficient, functional, safe, clean, and sanitized workplace.
Oversee vendors & contractors to maintain buildings, grounds, & operations
Move furniture and equipment as needed
Inspect buildings and grounds daily to identify safety issues, repair issues, & maintenance needed
Coordinates maintenance activities with Regional Facility Managers (RFMs) and local contractors
Responsible for maintaining site environmental, health, & safety (EHS) regulations compliance
Responsible for maintaining fire & life safety systems compliance
Responsible for compliance with company security policies (site physical security & IT cybersecurity)
Site business administration duties include submitting vendor and contractor invoices for payment
Maintain good working relationships with site leadership
Guaranteed minimum 40 hours per week
On call position. May need to work over 40 hours on occasion, as needed. Required to respond to afterhours emergencies, planned critical maintenance, or special events (overtime eligible).
Maintain composure in challenging situations
Assist other departments to fulfill site needs
Ability & aptitude to use hand tools & power tools if required

Facility Management background preferred (Facility Coordinator)
Minimum 2 years FM experience in Facility Coordinator role
Minimum high school diploma or GED equivalent
Must be able to work 9AM-5:30PM and work nights & weekends if needed for critical systems maintenance work
Proficiency with computers & Microsoft Office applications as this role requires communication and reporting via emails, messaging applications, work order ticketing systems, writing incident reports, etc.
Ability to read and follow verbal and written instructions
Basic understanding of engineered building systems - HVAC, CRAC units, electrical distribution systems, standby diesel generator systems, UPS systems, fire alarm systems, fire sprinkler systems, security alarms, badge access systems, CCTV systems, digital media/digital signage systems.
Basic understanding of space planning, furniture systems, IT networking systems, janitorial services, groundskeeping, vendor contract management, construction processes, and EPA regulations.
Candidate will work closely with assigned Regional Facility Manager (RFM) and Corporate Physical Security Manager to ensure safety and security of employees and corporate assets.
Ability to read, understand, and follow all Standard Operating Procedures (SOPs) regarding corporate security policies and environmental, health, & safety (EHS) policies.
Good time management skills
Good critical thinking skills
Good interpersonal skills (situational awareness/personal awareness)
Good communication skills
Good conflict resolution skills
Ability to stay calm, focused, & goal-driven in a hectic environment
Able to clear extensive background check

Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets