Assistant Manager

About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.

Assistant Manager Overview

Embraces our diverse, inclusive culture leading all activities related to providing exceptional associate and client engagement.
Leads activities required to achieve all store goals including financial objectives, client service, talent management, operational controls, asset protection and safety, and merchandise presentation.
Operates as the Manager on Duty in the absence of another Manager.

Lives Company Leadership Principles:

We Value Our People

• Leads with a high degree of integrity and demonstrates care for all associates

• Supports all aspects of talent management to include Recruiting, Hiring, Training, Development, Performance Management, Recognition, Retention, and Succession Planning

• Assists in filling positions with qualified talent; develops internal bench strength

• Supports a personalized onboarding experience that positions associate for excellence in role and career progression

• Partners with SM on self-development goals.

• Sets clear objectives; holds self and associates accountable to goals and builds a team that consistently demonstrates Lane Selling; models behaviors

• Utilizes continuous coaching to maximize abilities of all associates; encourages growth; rewards and recognizes achievement to drive retention and engagement

• Shares information and communicates clearly; fosters dialogue around solutions and continuous learning

• Assists in addressing conflict in a timely and appropriate manner

• Ensures compliance with company policies and procedures and applicable laws at all times
  

We Love Our Customer

• Represents Lane Bryant by adhering to "Dress Your Best" guidelines; articulates current trends in every client interaction

• Educates associates on marketing initiatives, lifestyle concepts, and product knowledge

• Creates a culture that inspires and empowers team to consistently exceed client expectations

• Ensures business is driven by each segment with the Roles Leader program

• Leads and directs execution of tasks; drives a high level of productivity

• Models and coaches Lane Selling behaviors to drive store performance

• Adjusts schedules to flex to the needs of the business and optimize store payroll

• Resolves customer concerns quickly and effectively and empowers team to do the same
  

We Win As A Team

• Fosters a culture that embraces diversity in thought, background, and experience

• Demonstrates transparency; influences in a courageous and respectful way to drive strategy and results

• Ensures all communications are shared with appropriate audience

• Creates and supports a culture that values how work is done as much as the outcome

• Reports to work as scheduled; records time worked accurately by using time and attendance system; remains flexible to the needs of the business

• All other duties as assigned by Store, District, or Regional Leaders
  

We Take Action and Own Our Results

• Drives operational excellence; leads by example and sets the standard for a high performing culture

• Using Brand Guide, supports visual updates and maintains visual merchandising standards

• Partners with Store Manager to recognize opportunity; adjusts strategy to align with business demands

• Prioritizes and controls workload through successful planning and delegation

• Manages controllable expenses

• Complies with Asset Protection policies and practices; promotes health and safety within store
  

We Innovate and Learn Fast

• Pushes for innovative solutions that bring originality to the organization

• Embraces change; leads teams with a sense of urgency and agility

• Sets strategies for team that promote a test and learn culture

• Initiates continuous product movement based on Brand directives, client profile, and store sales

• Creates an environment that promotes taking risk and out-of-the-box thinking
  

Qualifications

• Strong communication, supervisory and customer service skills

• 6 months - 1 year specialty retail experience; selling environment preferred

• Prior management experience preferred

• Technology proficient and strong business acumen

• Works a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts

• Must be able to read, write and communicate in English; other languages desirable

• High school diploma (or equivalent) required
  

Position requires associates to:

• Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces

• Frequently operate computerized register system

• Respond in person to occasional, unscheduled store banking requirements and store alarms

• Adjust or move objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available

• Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder

• Constantly interact with and assist coworkers and clients and other members of the public

Location:

Store 4781-MktSqr Eldrige Pkwy-LaneBryant-Houston, TX 77082 Position Type: Regular/Full time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact . The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.