We're searching for a dynamic, experienced hospitality professional to lead the nighttime weekend operations at our new upscale casual restaurant & lounge in the East Village. We seek a dedicated Night Manager for Fridays & Saturdays (5pm-2am) to cultivate an exceptional guest experience during our evening hours, contributing directly to our growing success.
Responsibilities:
- Providing a genuine and engaging welcome to all guests, fostering a comfortable and positive atmosphere through direct interaction, leaving customers highly satisfied.
- Overseeing all aspects of our full bar service, requiring expertise in crafting classic and contemporary cocktails, as well as knowledge of beer and wine selections. Prior experience in a lounge environment is a plus.
- Maintaining operational efficiency and composure in a fast-paced setting.
- Spearheading party and event bookings, leveraging existing networks or demonstrating a proactive approach to generating such business.
- Coordinating seamlessly with bartending and serving staff to ensure cohesive and high-quality service.
- Proactively addressing and resolving any guest or operational issues that may arise.
- Managing all end-of-shift closing procedures.
- Contributing to a consistently positive and energetic work environment.
- Driving bar sales, with potential for commission-based compensation tied to increased revenue.
- Closing shifts and completing closing reports.
The ideal candidate will possess:
- Exceptional interpersonal and communication abilities, with a natural talent for building rapport with guests.
- Proven managerial experience with the ability to perform effectively under pressure and navigate challenging situations. Experience in a restaurant/lounge is a plus.
- Knowledge of classic cocktails and craft cocktails
- A proactive and energetic demeanor, coupled with a strong commitment to guest satisfaction.
- Well-developed problem-solving skills and sound independent judgment.
- A consistently positive and professional attitude.
Potential for professional advancement within our expanding organization. Please apply if you're the right candidate. More detail about Hearty & Healthy, please visit