Food Runner

DIN TAI FUNG RESTAURANTS

Job Title:  Food Runners/Expo

Compensation:  $11.00/hour + Estimated $14.75 - $19.50/hour in Tips*

Status:   Part-Time

Location:  Manhattan - Paramount Plaza - 1633 Broadway New York, 10019

*Actual tips will vary based on shift and store location

The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.

About Us:

Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or steamed soup dumplings, each made by hand with our “Golden Ratio” of 18 folds. Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has become world-renowned for its quality, standardization, and service. It currently has over 170 locations worldwide, including 14 US locations in California, Washington, Oregon, and Nevada.

About the Role:

Food Runners are responsible for running food to guests at their tables according to Din Tai Fung’s Food Running Standard Operating Procedures (“SOP’s”).

Benefits and Perks:

• Competitive Pay & Benefits
• Employer Contribution for individuals and eligible dependents' medical insurance
• Dental, Vision, and Life Insurance 
• Health Savings Account (HSA)
• Commuter Spending Accounts
• 401(k) Plan with company match 
• Employee Assistance Program
• Discounts through BenefitHub
• Employee Meal Discounts 
• Opportunities for growth; we love promoting within!

Job Responsibilities & Tasks:

• Runs all food and beverages to tables in a timely manner to ensure food quality and in line with Din Tai Fung’s Food Running SOP
  • Food items include hot soups (over 140 degrees F), which must be handled with caution and only after formal training
  • Food items include dumplings inside bamboo steamers, which must be handled with caution and only after formal training
• Organizes tickets and food onto trays at the Expo Station
• Packs takeout orders according to Din Tai Fung Takeout Packing SOP
• Cleans and organizes the Expo Station and Takeout Packing Station
• Completes Runner Side Work
• Labels all items in accordance with Health Department regulations and Din Tai Fung procedures
• Attends monthly staff meetings and Food Runner meetings

Supporting Functions:

• Maintains a cheerful, friendly and welcoming demeanor to all guests and co-workers
• Keeps all Front of House areas clean, organized and sanitized 
• Lifts/moves boxes, bags, chairs, and tables (up to 50 pounds) 
• Assists with regular deep cleaning of the restaurant
• Maintains confidentiality regarding all propriety information, including but not limited to recipes and Standard Operating Procedures (“SOP’s”).

Job Requirements:

• We are searching for friendly, energetic, highly motivated people who will thrive in a fast-paced, team-oriented environment
• Experience preferred but not required
• Flexible Work Schedule
• Ability to stand for long periods of time
• Positive and Professional Attitude

NOTE:   This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative. 

Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

As part of our hiring process, Din Tai Fung uses E-Verify to confirm employment eligibility for all newly hired employees. E-Verify is an internet-based system that allows employers to compare information from an employee's Form I-9 to the U.S. Department of Homeland Security and Social Security Administration records. This verification confirms an employee’s eligibility to work in the United States. Din Tai Fung complies fully with all Equal Employment Opportunity laws, ensuring no discrimination based on national origin or citizenship status. Din Tai Fung is committed to employing only individuals who are authorized to work in the United States and who comply with applicable immigration and employment law. As a condition of employment, every individual must provide satisfactory evidence of their identity and legal authority to work in the United States. If the employee cannot verify their right to work in the United States within the time permitted by laws, the Company will be required to terminate their employment immediately. To learn more about E-Verify, please visit: 

Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally. 

More detail about Din Tai Fung - New York part of Din Tai Fung, please visit