Events Sales Assistant

Pretty Cool Ice Cream is looking for an offsite sales assistant to join our catering, wholesale and events team. We wholesale to 30+ businesses, do a mix of corporate and personal catering and vend at large scale events like Square Roots Festival and Lollapalooza.

The offsite sales assistant position must be available to work evenings and weekends and must have a valid drivers license.

The Offsite Sales Assistant provides essential operational support to the Offsite Sales team. This role
ensures smooth communication, efficient coordination, and seamless execution of wholesale orders and
catering events through professional, timely, and organized service. The Offsite Sales Assistant is
responsible for assisting with order fulfillment and execution in Pretty Cool Ice Cream facilities as well as
offsite locations, tracking key documents, delivering orders, communicating with the team, and supporting
all back-office functions related to catering logistics and client engagement.

Responsibilities include but are not limited to:

• Read, organize, and execute catering invoices and wholesale invoices.
• Pack catering coolers as necessary, ensuring accurate orders inside coolers and sufficient dry ice
  to protect product through event.
• Drive delivery van as necessary to ensure orders are fulfilled and events are stocked and staffed
• Support the Offsite Sales Director with all follow-up activities once clients order is fulfilled.
• Assisting with packing ice cream into packages as necessary to ensure client labeling and product
  is available for all orders.
• Assist with packaging wholesale orders weekly, gathering information from invoices and accurately
  boxing up cases, and organizing them for delivery accordingly.
• Assisting with packing ice cream into packages as necessary to ensure client labeling and product
  is available for all orders.
• Help with logistics for events, working nights, weekends, and holidays for events and festivals
  requiring staffing.

Qualifications
1. High school diploma required; bachelor’s degree preferred.
2. 1+ years of administrative or hospitality experience; catering/event planning experience preferred.
3. Excellent organizational, time management, and multitasking skills.
4. Strong written and verbal communication skills; confident editing and composing professional
emails, letters, and documents.
5. High level of proficiency in Microsoft Office (Word, Excel, Outlook);
6. Positive, proactive attitude with a strong work ethic and commitment to client satisfaction.
7. Strong attention to detail with the ability to maintain accuracy under pressure.
8. Ability to handle confidential and sensitive information discreetly and professionally.
9. Punctual, reliable, and flexible with the ability to work evenings, weekends, and holidays as
needed.

Working Conditions and Expectations

• Work may require early mornings, late evenings, weekends, and holidays.
•  Must be able to lift, push, pull or move up to 75 lbs and perform physical event prep tasks when
• needed.
• Expected to maintain professional appearance and demeanor at all times.
• Adherence to all safety, sanitation, and company policies is required.
• Foster a collaborative, respectful, and productive team environment.

More detail about Pretty Cool Ice Cream part of Pretty Cool Ice Cream, please visit