Senior Director Digital Patient Engagement

Lead Patient Digital Services at a renowned Academic Medical Center in New York City

Job #2020-10-01 Location: New York City Salary: Competitive compensation package

Join our renowned, award-winning academic medical center located in NYC. We consistently lead in several specialties and are ranked nationally for different specialty areas. Our growing, state-of-the-art facility offers a very stable hospital leadership team and great long-term career opportunities.

Job Summary

You will lead a growing department and team that is a major driver of our movement into the Digital Patient Engagement space. We are building a brand new mobile and web application that will provide the front-end experience for patient care access. Our hospital works with a number of systems including Allscripts. This position will aggregate all the multiple systems with one set of credentials.

The build is in the design/development phase; looking for someone that can lead forward and through subsequent phases of development and implementation. Position will manage analytics and reporting functions.

Reporting and working closely with the VP, Digital Health Strategy and Implementation, the Senior Director will work to improve outcomes, enhance patient experience, and deepen patients’ engagement in care through improved access, convenience, and transparency across digital channels. The Senior Director, Digital Patient Engagement serves as an organization-wide lead and evangelist for patient-facing digital initiatives, including scheduling, pre-visit planning, patient self-management tools, payment mechanisms, access to records, post-visit follow-up, and experience surveys.

Job Requirements

The successful candidate will have a proven record of successful implementations of patient engagement projects and accomplishment through collaboration across functional areas of large organizations, as well as a passion for the role that technology can play in improving the health of diverse populations.

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