Senior Engagement Lead

We are seeking a talented individual to join us at Guy Carpenter. We currently have an opportunity for a Senior Engagement Lead- Reinsurance team. This is a hybrid role that can be based in either our NYC or Philly offices.

As the Senior Vice President, Senior Engagement Lead, you will be a key subject matter expert within our organization. You will utilize your extensive industry and claims expertise and reinsurance knowledge, to offer strategic guidance and risk mitigation solutions to deliver exceptional service to our clients.

We will count on you to:

• To drive training, mentoring, and guidance within the team for all aspects of reinsurance service processing.
• Be an expert in the industry who can represent the company in client and industry speaking engagements to enhance our reputation.
• Collaborates with Legal and Compliance Departments to identify, assess, and address complex risks, reporting back to facilitate mitigation.
• To counsel on inputs for evolving the operational model, promoting process improvement ideas and solutions leveraging technology.
• Strategic Leadership: Develop and implement strategic initiatives to enhance the effectiveness and efficiency of our global claims consulting practice.
• Client Engagement: Serve as a trusted advisor to clients, providing expert guidance on complex claims issues, reinsurance structures, and risk management strategies.
• Team Culture: Foster a culture of collaboration, excellence, and continuous learning.
• Risk Assessment: Conduct thorough analysis of claims data, trends, and exposures to identify potential risks and opportunities for improvement.
• Stakeholder Collaboration: Collaborate closely with internal and external stakeholders, including brokers underwriters, actuaries, and legal counsel, to ensure alignment and seamless delivery of services to clients.
• Industry Advocacy: Stay abreast of industry developments, emerging trends, and regulatory changes impacting claims management and reinsurance, and represent the company in industry forums and events.
• Client Relationship Management: Cultivate and maintain strong relationships with key clients, understanding their unique needs and challenges, and proactively identifying opportunities to add value.

What you need to have:

• Bachelor’s degree or experience in a relevant field.
• Experience in leading timely management of tasks to ensure adherence to Client measurement Service Level Agreements (SLAs).
• Strong ability to understand, interpret and present complex technical information to Senior Management and company Leadership.
• 15+ years of experience in claims management within the insurance or reinsurance industry, with a focus on complex commercial lines and global operations.
• Proven track record of leadership and success in managing claims and delivering high-quality client service.
• Deep understanding of insurance and reinsurance principles, practices, and regulations.
• Strong analytical and problem-solving skills, with the ability to translate data insights into actionable recommendations.
• Excellent communication and presentation skills, with the ability to effectively engage and influence stakeholders at all levels.

What makes you stand out:

• Ability to drive relationships with Brokers, Clients, and Markets through effective communication and delivery of technical consulting services.
• Experience in managing team and department meetings to share knowledge and solutions, enhancing service quality.
• Professional certifications such as CPCU, ARe, or ARM are highly desirable.
• Reinsurance leadership expertise

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
The applicable base salary range for this role is $131,000 to $237,500.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.