Director Of Visual Merchandising, Community Hubs Operations

Director Of Visual Merchandising, Community Hubs

Develop a comprehensive visual merchandising strategy that elevates brand storytelling in all Community Hubs

Location: Santa Monica, California, United States

Compensation: $135000-$160000 USD per year

Job Tags: Operations

About The Role

Director Of Visual Merchandising, Community Hubs

The Director of Visual Merchandising, Community Hubs will play a critical role in supporting the expansion of FIGS Community Hubs. This position leads the development and execution of a best-in-class visual merchandising strategy that embodies brand values, inspires customers, and drives performance. As a strategic and creative leader, this individual will partner cross-functionally to bring the brand to life through compelling storytelling and exceptional visual presentation in all Community Hub locations. This role will report into FIGS' SVP of Community Hubs and VP of Merchandising to align visual merchandising strategies with brand positioning, product assortment, and sales objectives.

What You'll Do:

• Develop and lead the creative vision for visual merchandising across Community Hubs, enhancing storytelling and customer engagement.
• Oversee the end-to-end process for Community Hub visual direction, including monthly strategy, communication, and briefing of assets needed for production.
• Collaborate with Brand and Merch teams to translate seasonal concepts and product strategies into engaging window displays and in-store experiences.
• Develop merchandising strategies that drive sales and create a process to manage and measure the performance of these strategies.
• Ensure consistency and excellence in the execution of visual directives across all Community Hubs.
• Partner with Merchandise, Inventory Planning and Retail Operations to curate localized assortments and develop store-specific visual merchandising guides.
• Provide weekly, monthly and quarterly feedback and solutions to drive sales and profitability.
• Manage the budgeting, sourcing, and execution of all visual and brand elements and materials.
• Coach and train Community Hub teams to adopt a merchant mindset and uphold best-in-class visual merchandising standards.

Qualifications:

• Bachelor's degree in Fashion, Merchandising, Design, or related field preferred.
• 10+ years of experience in visual merchandising, preferably in a fashion retail environment.
• 5+ years of experience leading high-performing visual merchandising teams, including remote or field-based teams.
• Proven track record of developing and executing creative visual strategies that drive sales and brand engagement.
• Experience managing visual merchandising communication and production functions at scale.
• Demonstrated expertise in styling, product presentation, fixture design, store layout, and visual directive development.
• Exceptional leadership, communication, and collaboration skills, with the ability to influence at all levels.
• Strong strategic thinking, problem-solving, and project management capabilities.
• Experience working in a multi-store, field-driven retail environment with increasing levels of responsibility.

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $135,000 and $160,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

Additional Compensation and Benefits

• Equity: All eligible FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
• Annual bonus: This position is eligible to participate in the FIGS annual bonus program

• Other compensation and benefits offered include:
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• FIGS sponsored Uber Eats voucher for in-office weeks
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.

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