Strategic Solutions Advisor

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to startCaring. Connecting. Growing together.

Our Analytics tools offer user-friendly, web-based solutions to help hospitals make educated, timely decisions in important areas such as physician alignment, revenue cycle, population health, and clinical operations. We pair our technology with dedicated implementation support and collaborative cohort networking-all grounded in best practice research. The results: more than 60% of U.S. inpatient admissions flow through our technology platforms, which log more than 1.6 million user sessions annually.

The Strategic Solutions Advisor partners with client organizations and ensures their clients generate significant value from their partnership with Optum. After the Strategic Solutions Advisor defines the specific needs and goals of each of their clients, they will work to customize the toolset and to transform hospital data into easy-to-use dashboards, reports and ad-hoc analyses.

Our analytic solutions paired with analytic support help health systems thrive under value-based payment by focusing on three constituencies critical to hospital performance: revenue cycle management, reducing care variation, and hospital growth strategy.

This opportunity is based ideally in Washington, D.C, or remote considered.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Drive Value through Analytics
  • Analyze institutions’ operational, clinical, and/or financial performance
  • Diagnose issues, identify root causes, and drive change management initiatives
  • Master the functionality of the performance technology software and develop deep expertise in product and terrain
• Client Service
  • Provide on-site and off-site assessments and consulting services for a portfolio of clients
  • Present to senior level clients and foster relationships with client executive teams
  • Maintain and share business and technical expertise with clients and internal stakeholders, keeping clients’ interest top of mind
  • Train clients on the use of performance technology software, ensuring clear impact and demonstrable returns for clients
• Project Management
  • Proactively identify potential issues that will impede success and recommend corrective action plans
  • Partner with Client Management team to help drive renewals of membership programs
  • Set and execute against project milestones, delivering high quality results based on the needs of each project

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 2+ years of experience in at least 3 of the following:
  • Client management experience
  • Project management experience
  • Experience working in the health care industry
  • Consulting experience
  • Experience presenting to senior executive level audience
  • Demonstrable analytical reasoning or quantitative analysis
  • Experience facilitating training sessions
• Ability to travel 25% domestically (when travel resumes, varies by product)

Preferred Qualifications:

• Bachelor’s degree (or higher) in health, technology, or administrative policies
• Experience owning client relationships through the entire lifecycle, and proactively identifying and mitigating client risk
• Experience working in health informatics
• Experience working in healthcare industry
• Experience manipulating large data sets with Excel
• Experience using PowerPoint to create client deliverables
• Hospital administration experience (e.g. fellowships, residencies, fulltime employment)
• Demonstrated experience using SaaS or workflow products
• Proven ability to possess analytical reasoning and solution-focused problem solving
• Proven ability to prioritize across multiple projects and relationships
• Proven ability to manage projects independently
• Proven ability to work collaboratively in a team

Soft Skills:

• Experience with solution-focused problem solving and thinking through problems creatively
• Comfort with a fast-paced work environment and working autonomously
• Comfort with ambiguity and a desire to innovate

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $ 71,600 to $ 140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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