Director, Analyst Relations & Customer Advocacy

San Jose, California, United States of America
Job ID: JR0035262

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Job Title:

Senior Analyst Relations Manager

About Skyhigh Security:

Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.

Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.

Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.

We are on these too! Follow us on LinkedIn and Twitter @SkyhighSecurity .

Role Overview:

Skyhigh Security is seeking a Senior Analyst Relations (AR) Manager to lead and execute our engagement strategy with key industry analysts, driving thought leadership and market positioning in the Security Service Edge (SSE) domain. This role will be instrumental in shaping analyst perceptions, influencing industry reports, and integrating market insights into strategic decision-making.

About the Role

Skyhigh Security is seeking a Senior Analyst Relations (AR) Manager to lead and execute our engagement strategy with key industry analysts, driving thought leadership and market positioning in the Security Service Edge (SSE) domain. This role will be instrumental in shaping analyst perceptions, influencing industry reports, and integrating market insights into strategic decision-making.

This position reports to the Vice President of Global Marketing and will collaborate closely with product, technology, sales, and marketing teams to ensure a strong, cohesive analyst relations program.

Key Responsibilities

Develop & Execute Analyst Relations Strategy

• Define and execute a comprehensive AR strategy aligned with Skyhigh Security’s business objectives, enhancing brand presence in the market.

• Own major analyst evaluations (e.g., Gartner Magic Quadrant, Forrester Wave) by driving messaging, coordinating responses, and ensuring alignment with corporate strategy.

• Develop and maintain strong relationships with key industry analysts from Gartner, Forrester, IDC, and other influential firms.

• Manage regular analyst inquiries, briefings, and research engagements to effectively showcase Skyhigh Security’s vision, strategy, and innovations.

Engage & Influence Key Analysts

• Work closely with leading analysts to shape our SSE market positioning in reports and comparative research.

• Provide insights into Skyhigh Security’s product vision, differentiation, and technology roadmap through compelling and strategic engagements.

• Monitor competitor positioning in analyst reports and provide actionable recommendations to strengthen Skyhigh Security’s market perception.

Cross-Functional Collaboration

• Coordinate with product, technology, and marketing teams to gather key data for analyst engagements.

• Develop and refine briefing materials, leveraging existing messaging frameworks to support analyst submissions.

• Partner with sales and marketing to integrate analyst insights into customer messaging, competitive positioning, and go-to-market strategies.

• Work with PR and marketing teams to amplify analyst insights across thought leadership content and communications.

What You Bring to the Team

• 5 – 8+ years of experience in Analyst Relations, Corporate Communications, or Product Marketing within cybersecurity, cloud security, or enterprise security.

• Strong understanding of Security Service Edge (SSE), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), and Zero Trust Network Access (ZTNA).

• Proven experience managing Magic Quadrant, Wave, and other analyst evaluations.

• Exceptional storytelling and communication skills, with the ability to translate technical capabilities into compelling business narratives.

• Technical acumen to engage with analysts on complex cybersecurity concepts.

• Project management expertise, with the ability to manage multiple initiatives simultaneously and meet tight deadlines.

• Strong industry connections with key analysts covering SSE, cybersecurity, or related segments (preferred).

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans

• Medical, Dental and Vision Coverage

• Paid Time Off

• Paid Parental Leave

• Support for Community Involvement

We're serious ab out our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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