Training and Learning Collaborative Director

Training and Learning Collaborative Director

Training and Learning Collaborative Director

Description

The Office of the Child Advocate (OCA) is an independent executive branch agency with oversight and ombudsperson responsibilities, established by the Massachusetts Legislature in 2008. The OCA's mission is to ensure that children receive appropriate, timely, and quality state services, with a particular focus on ensuring that the Commonwealth's most vulnerable and at-risk children can thrive. Through collaboration with public and private stakeholders, the OCA identifies gaps in state services and recommends improvements in policy, practice, regulation and/or law. The OCA also serves as a resource for families who are receiving, or are eligible to receive, services from the Commonwealth.

The Center on Child Wellbeing & Trauma at the OCA supports state agencies and their community-based partners in their journey towards becoming trauma-informed and responsive.CCWT also provides in depth technical assistance on how to make policies, programs, and interactions more trauma-responsive to support child wellbeing.

The Training and Learning Collaborative (TLC) Director plays a crucial role in developing and managing the OCA’s Training and Learning Collaborative and related programmatic activities of the Center.The TLC is a new cross-agency partnership, led by the OCA, that will bring child-serving state agencies together to develop a framework of core competencies for all child- and family-serving staff and collectively work to ensure all state agency and provider staff have access to high quality training on these competencies. The ultimate goal of what will be a multi-year effort is to align state resources and efforts to ensure child-serving state agency and provider staff are receiving the best possible training to support their work within children and families of the Commonwealth.

The TLC Director will also develop and implement training and technical assistance programs for individual state agencies and providers on topics related to child wellbeing.

The right candidate for this position is a well-seasoned program manager with prior experience working in or with state government agencies. You should be able to develop and lead a brand-new initiative in partnership with a team of collaborators and facilitate high level conversations with stakeholders. You should also have experience designing and implementing trainings for adult learners and understand how training and technical assistance can support larger policy and programmatic changes to improve outcomes for children and families.

This is a high-level management role which needs a flexible, creative, and high functioning leader.You will work with agency partners across the state and must have the ability to take in other’s perspectives while moving the project and work forward.If you are looking for a leadership role in a mission-driven environment with an innovative, growing team of public servants, this could be the job for you.

Commitment to Diversity

The OCA actively seeks to increase the diversity of its workforce and is interested in candidates whose experiences, skills, and qualifications support an ongoing commitment to diversity, equity, and inclusion.

Applicants are invited to include a statement within their cover letter describing how diversity, equity, and inclusion factor into the candidate's work and/or life experiences.

The OCA values diverse perspectives, including candidates with lived experience in the child protective and/or juvenile justice systems.

Application Instructions

Applications are to be submitted on the Mass Careers website:

A cover letter and resume are required parts of the application. Review of applicants will start immediately and continue while the position is posted, with first consideration given to those received within the first 14 days. Please note that this job requires an individual to work in-person at the OCA’s Boston office 1-2 days per week.

Duties & Responsibilities

• In partnership with the Executive Director, the TLC director oversees and executes large-scale, cross-agency training programs and learning collaboratives that strengthens access to knowledge about practices that are trauma-responsive, support child well-being, promote equity and positively engage families.
• Manages technical assistance manager(s) and specialists, including development and review of curriculum, related presentation materials, and communities of practice.
• Under the guidance of the Executive Director, supports development and implementation of CCWT work plans.
• Recruits organizations to partner with OCA/CCWT.
• Provides training and technical assistance to partner organizations.
• Proactively addresses operational issues and collaborates with team members to solve problems quickly.
• Oversees technical assistance delivery and maintains a CQI process for new and ongoing work with partner organizations.
• Conducts ongoing assessment of systems and service levels, processes, and workflows.
• Maintains knowledge of the best practices and emerging issues in relevant policy areas from an interdisciplinary perspective, with a focus on promotion of child wellbeing.
• Performs other related duties as required or as directed.

Required:

• Experience working in and/or providing training and technical assistance to state agencies.
• Experience collaborating with numerous stakeholders.
• Experience facilitating cross-sector dialogue and shared learning that supports collective capacity-building.
• Adult learning curriculum development experience including knowledge of instructional design principles.
• Knowledge of child well-being.
• Ability to make persuasive presentations to various interdisciplinary audiences.
• Excellent computer skills (Microsoft Office-Word, Excel, PowerPoint) and/or other software.
• Experience in project management.
• Excellent oral and written communication skills.

Preferred:

• Masters degree in relevant field, (public policy, public administration, or MSW-policy track preferred)

Minimum Entrance Requirements:
(A) Bachelor’s degree from an accredited institute of higher education in public policy, human services, or social work;
(B) Ten (10) years of full-time or, equivalent part-time, professional, supervisory or managerial experience in public policy, human services, or social work, of which
(C) at least three (3) years must have been in a project management, supervisory or managerial capacity or
(D) any equivalent combination of the required experience and substitutions below:

• A Graduate degree in a related field may be substituted for three (3) years of the required (B) experience.
• A Doctorate degree in a related field may be substituted for four (4) years of the required (B) experience.

About the company

Official website of the Commonwealth of Massachusetts

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