COI and Consumer Engagement Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Reporting to the Lead National COI and Consumer Engagement Manager and part of the National Diverse Markets & Affordable Lending team, this role will support the Northern California/Pacific Northwest markets and manage, lead the development and execution of business line growth strategies in alignment and in partnership with local mortgage sales leaders, internal teams, and community partners.

Primary responsibilities

• Ideation and execution of efforts to advance homeownership opportunities within all markets including diverse and affordable markets
• Provides coaching and development to sales teams on efforts and opportunities that create and advance impactful business development efforts
• Build pipeline of opportunities that enable further business line growth
• Manage key relationships with internal and external partners to drive new opportunities
• Engage with partners as necessary to review performance and drive strategic objectives
• Build and support reporting requirements to ensure business development efforts are delivering as needed.
• Analyze data to drive strategy enhancements and inform management decisions
• Manage performance to ensure pipeline impact for mortgage sales teams
• 25%-50% Travel within designated market

Basic Requirements

• Bachelor’s degree, or equivalent work experience
• Eight to ten years of experience in project management activities

SKILLS and Preferred qualifications

• 5 + years of Community Reinvestment Act (CRA) mortgage lending experience OR related relationship/outreach experience
• Strategic, curious, action-oriented leader who can balance moving quickly with an eye on long-term objectives
• Outstanding customer service, event management, and problem resolution skills
• Advanced knowledge of departmental and bank products and services
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational and analytical skills
• Demonstrated management and leadership skills
• Ability to identify and resolve exceptions and to analyze data

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 - $136,400.00

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Reporting to the Lead National COI and Consumer Engagement Manager and part of the National Diverse Markets & Affordable Lending team, this role will support the Northern California/Pacific Northwest markets and manage, lead the development and execution of business line growth strategies in alignment and in partnership with local mortgage sales leaders, internal teams, and community partners.

Primary responsibilities

• Ideation and execution of efforts to advance homeownership opportunities within all markets including diverse and affordable markets
• Provides coaching and development to sales teams on efforts and opportunities that create and advance impactful business development efforts
• Build pipeline of opportunities that enable further business line growth
• Manage key relationships with internal and external partners to drive new opportunities
• Engage with partners as necessary to review performance and drive strategic objectives
• Build and support reporting requirements to ensure business development efforts are delivering as needed.
• Analyze data to drive strategy enhancements and inform management decisions
• Manage performance to ensure pipeline impact for mortgage sales teams
• 25%-50% Travel within designated market

Basic Requirements

• Bachelor’s degree, or equivalent work experience
• Eight to ten years of experience in project management activities

SKILLS and Preferred qualifications

• 5 + years of Community Reinvestment Act (CRA) mortgage lending experience OR related relationship/outreach experience
• Strategic, curious, action-oriented leader who can balance moving quickly with an eye on long-term objectives
• Outstanding customer service, event management, and problem resolution skills
• Advanced knowledge of departmental and bank products and services
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational and analytical skills
• Demonstrated management and leadership skills
• Ability to identify and resolve exceptions and to analyze data
• Master’s degree preferred

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 - $136,400.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

About the company

US Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at or 407-000-0000.

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