Call Center Representative SPANISH (1-9 pm)
Job Description
Hours
9-5 Medical Front Desk/Call Center LaSante Health Center is seeking a Call Center Representative to join our team.
The ideal candidate will possess exceptional customer service skills and play a crucial role in maintaining positive relationships with our patients, ensuring their needs are met.
Responsibilities Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.
Record information accurately into ECW Provide assistance and information to enhance patient experience.
Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.
Assist with additional tasks and projects as directed by supervisor.
Qualifications Verbal communication skills Customer service experience Active listening skills Computer literate #J-18808-Ljbffr