Senior Product Portfolio Manager

Pay Competitive

Employment type: Full-Time

Job Description

Req#: 462607

We are Shell Recharge Solutions , the global technology powerhouse for Shell eMobility business. We're on a mission to enable cleaner transportation for everyone, driving a low carbon future together. By offering a large and reliable public recharge network, eDepots, and home charging, we enable everyone to make the switch to eMobility.

Our DNA

It’s really important to us that all of our roles (regardless of level) represent and really ‘live’ our DNA values:

• Being on the ball
• Being fact vs opinion-driven
• Taking initiative
• Committing to care
• Being authentic & inclusive
• Being delightfully surprising

Department Summary

Within Shell Recharge Solutions, the Licensed Markets team is responsible for the definition, sale, delivery, and support of the Shell Mobility CVP for EV charging activities in >50 licensed markets. For Shell Mobility, a licensed market is a market in which Shell has contracted a local partner (licensee) to operate retail sites under the Shell brand. Shell has over 16,000 retail sites in these licensed markets that sooner or later would like to offer EV charging solutions.

The Role

Within the Licensed Markets team, the Senior Product Portfolio Manager is responsible for owning the licensed markets product strategy. He/She will be defining products & services that can be integrated in licensed markets CVPs for both B2C and B2B journeys. He/She works together with Shell Recharge Solutions’ Global Product & Tech organization to extract these products and services from our existing technology stack and optimize them for deployment in licensed markets. For some solutions, this requires translation to an “as a service” model.

Your Core Accountabilities Are To...

• Be a key representative for our licensees, empathize with their needs, and strive to create the best Products, Services, and Experience for them.
• Co-create the service blueprint/catalogue of licensed markets CVPs in B2C and B2B space.
• Own the product initiative roadmap for licensed markets, giving clear priority to your product delivery peers.
• Be a single point of contact between the Licensed Markets Team and the Product organization to ensure licensed markets priorities are identified, understood, and being prioritized for delivery.
• Ensure the delivery activities are in line with the Head of Delivery & Operational Readiness.
• Work with internal and wider Shell stakeholders to take in capabilities demand for new initiatives within licensed markets space. Support the Business Development function in discussions with licensees to ensure our conversations are grounded.
• Co-create products, propositions, and services that meet the needs of licensees in line with the team’s objectives.
• Co-create and analyze metrics that inform product success & health within the licensed market environment.
• Co-create OKRs that align with the strategic ambition of the Licensed Market Team, which you will help to define.
• Work with Product Portfolio Managers and Product Owners to ensure licensed markets OKRs are cascading down to Product Portfolio and Product Cell teams priorities.
• Represent the Licensed Market Team at the opportunity board to assess new commercial opportunities.

Success Will Be When You...

• Support the licensed markets products, services, and experiences throughout the phases of Product Lifecycle Management.
• Initiate opportunities by following the internally preferred product development processes.
• Conduct and use consumer and market research so that there is data backing up our product decisions.
• Have a strong understanding of our competitive landscape so that we remain ahead of the innovation and product curve.
• Create solid and meaningful relationships with our sister and parent companies, streamlining decision-making and making the delivery of products more efficient and effective.

The Person We’re Looking For Will Have Experience Of...

• Product delivery and/or running a product portfolio, with 7+ years relevant experience.
• Developing product strategy, principles, objectives & key results.
• Developing service blueprints/catalogues for complex systems.
• Product road mapping.
• Working in cross-functional product teams.
• User research and continuous product discovery.
• Taking a product from concept to proposition development successfully in a global context.
• Design thinking and other innovation methodologies.
• Operating in complex and dynamically regulated environments, ensuring compliance with legislation and regulations.

Be Skilled At...

• Stakeholder management - creating solid relationships quickly and adapting your approach to land messages most effectively and efficiently. Active listening.
• Creating a balance between using data to make informed decisions and creating a meaningful narrative around that to create buy-in.
• Delivering through others.
• Influencing without hierarchical authority.
• Creating trust - through transparency, openness, interest, and understanding.
• Learning agility - picking new concepts or contexts up quickly and applying them.
• Balancing short-term value with long-term planning.
• Designing experiments to test hypotheses and solutions.
• Translating chaos into clarity and comfortable with ambiguity.

Be...

• Commonsensical.
• Confident but humble.
• Resilient (in the truest sense - not just taking on lots, but managing yourself and others to deliver the most you can whilst protecting your energy).
• Credible as a senior stakeholder.
• Proactive.
• Collaborative.

Become Part of the Change

Working at Shell Recharge Solutions means working in a fun, fast-growing international company with big ambitions. By joining us, you will:

• Contribute to a more sustainable future.
• Become an expert in e-mobility.
• Work in an open and transparent culture with colleagues from all over the world.
• Receive a competitive salary that fits your experience + bonus.
• Develop your skills and expertise through several trainings. Besides this, you will receive a personal training budget and set your annual goals with your personal development plan.

Please note:

If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

RSRGRE