Deal Strategy Manager (San Francisco)

Atlanta, Georgia, USA; San Francisco, California, USA

Your opportunity

New Relic is seeking a deal & pricing manager to join our Deal Strategy team! As part of this role, you will exercise strong intuition for business in making decisions on go/no-go opinions for the company’s most strategic & complex deals. This includes the creation and alignment of commercial frameworks, custom pricing, and leading of pricing improvement initiatives. In parallel, you will be using pricing analytics for decision support and providing feedback to the internal Deal Strategy team along with other business partners. Your work will drive executive decisions that are core to our long-term success!

This role will work closely with the Sales team to vet and formulate repeatable commercial frameworks to help New Relic negotiate more effective agreements for our important accounts. Particularly there will be a focus on partnering with our Alliance & Channel team to help with their pricing strategy. This role will also have the chance to lead the deal execution process, which requires collaborating with multiple functions such as Sales, Revenue Recognition, Finance, Legal, Product Management and Sales Ops to provide governance for non-standard deal approvals and supporting contractual terms. Helping enable these teams as new pricing and packaging strategies develop will be part of the sales collaboration.

As an understanding of the business and opportunities develops, there will be ad hoc projects to help improve and continue to refine. This role will help lead those critical initiatives and manage these projects from idea formation to close while also balancing deal support.

What you'll do

• Oversee commercial terms and non-standard approvals
• Accountable for executing on deal structuring practices & policies that accelerate growth, improve sales velocity and ensure fair value for New Relic and customers
• Acts as senior escalation point and approval authority in commercial negotiations for Enterprise and Strategic accounts
• Advise and lead change management to projects and initiatives focused on efficiency and fiscal responsibility by simplifying processes throughout the sales organization
• Support the implementation and tracking of Sales productivity, planning and reporting efforts for respective deals and deal metrics
• Advise and communicate on areas for improvement related to deal velocity and accuracy
• Operate at the highest levels of integrity and transparency and appropriately address any gaps in these areas
• Provide financial modeling and analysis as needed to support decision-making and business impact
• Individual contributor role helping to ensure pricing consistency, complex deal design accuracy, and driving winning strategies

This role requires

• 6+ years in pricing or deal strategy
• A related BA/BS degree
• Strong analytical + critical thinking skills
• High proficiency with Excel and BI tools
• Comfort with internal debates
• Strong presentation skills and ability to critically discuss content both internally & externally
• Clear ability to communicate
• High willingness to network internally
• Must be a great teammate
• Understanding/use of communication tools - email, Slack, SalesForce, Zoom Meetings, phone calls, etc.
• Strong working understanding of pricing principles/economics

Please note that visa sponsorship is not available for this position.

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

$122,000 - $153,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.