Principal Technical Product Manager (Palo Alto)

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

We are seeking a highly experienced Principal Technical Product Manager to drive the strategy, development, and execution of our integrations with customers, overall API ecosystem, and related initiatives. High-quality integrations are a cornerstone of our product offering and a key strategic differentiator for the business. You will collaborate closely with Engineering, Client Engagement, and customers to ensure we are building appropriate solutions to solve our most important customer integration needs.

You will…

1. Define and own the vision, strategy, and roadmap for customer integrations and API offerings, ensuring alignment with business goals and customer needs.
2. Partner with engineering teams to design scalable, high-performing APIs and data synchronization frameworks that support real-time and batch data exchange.
3. Collaborate with enterprise customers, developers, and internal teams to gather requirements, prioritize features, and improve API usability.
4. Oversee data flow strategies to ensure accuracy, reliability, and consistency across systems, leveraging best-in-class synchronization techniques.
5. Define success metrics, monitor adoption, and continuously optimize the performance of integrations and APIs.
6. Work closely with security teams to ensure that all integrations comply with industry standards and regulatory requirements.

You have…

1. Experience as a technical product manager, with a focus on APIs, integrations, and data synchronization.
2. Strong understanding of RESTful APIs, webhooks, ETL processes, data synchronization methodologies, and API security best practices.
3. Experience in SaaS, enterprise software, or data-driven products.
4. Excellent ability to translate technical concepts into business value for stakeholders at all levels.
5. Proven track record of solving complex data integration challenges and driving technical innovation.

Benefits:

1. Competitive Compensation: Enjoy a competitive salary and equity package!
2. Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%.
3. Dental Insurance: We protect those pearly whites.
4. Vision Insurance: Everyone can see clearly now at Assured.
5. Life Insurance: It's on the house! Provided at no cost to you.
6. Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation!
7. Family Leave: Maternity and paternity leave options.
8. Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute.
9. Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending.

Our Commitment:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.