Senior Business Development Operations Manager (San Jose)

Delivering mission-critical, electronic solutions that protect lives. Use your creativity and critical thinking to take our products from concept to customer.

At CAES, we engineer solutions for the world’s most critical missions. We serve customers in the defense and aerospace markets.

Seeking a career that offers challenging, diverse projects and opportunities? Looking for a position with a company that offers long-term professional advancement? Searching for a place that values a diverse, team-based environment? One that values YOU. Consider CAES.

The most important thing we build is TRUST

#CustomerFocus #Values #Leader #TogetherWePioneer

Overview

The BD Operations Manager provides a single point of contact for quote/proposal process and execution of all quotes/proposals for the MS division supporting program managers, business development, and account managers to provide responsive, compliant, and compelling proposals to customers. Tasks include:

• Analysis of RFQ/RFP requirements and coordination with program management and business development to construct the strategic and tactical proposal and business capture plan, schedule, and activities required to meet proposal delivery dates.
• Management of proposal development and delivery by coordinating departmental or cross-functional teams and crisp execution of the proposal approval process.
• Analysis and development of operational processes, escalation procedures and training for improving service delivery and win rate.

Responsibilities

Responsibilities:

• Business development operations metrics tracking:
  • Monitoring key performance indicators (KPIs) related to sales activity, conversion rates, and revenue generation.
• Data analysis and reporting:
  • Analyzing sales data to identify trends, measure performance, and inform decision-making.
• Orders forecasting and tracking:
  • Collaborate with and coordinate inputs from Business development, Program management and Sales team.
• Sales pipeline management:
  • Creating and maintaining sales tools, dashboards, and operational processes to streamline sales activities.
• Sales enablement:
  • Providing sales teams with necessary tools, training, and support to optimize their performance.
• Developing sales tools and processes:
  • Creating and maintaining sales tools, dashboards, and operational processes to streamline sales activities.
  • Coordinate B&P budget management with BD Director.

Additional Responsibilities:

• Monitor proposal development schedule progress and address overall on-time to promise delivery to achieve 98% or better delivery success.
• Prepare monthly bid and proposal summaries for management review.
• Continuously develop or fine tune capture/proposal process.
• Track quotes and proposals from the initial request to the review and approval of the Purchase Order.
• Oversee receipt of RFQs working with proposal coordination team to ensure administrative tasks are completed expeditiously, and proposal effort can be launched.
• Lead development of LCM Phase 2A review and proposal approval packages in accordance with LCM and Phase Gate approval requirements.
• Develop accurate presentations and reports to support internal management and customer reviews.
• Monitor and status completion of required LCM artifacts in support of Phase 2A reviews.

Qualifications

Minimum:

• Bachelor's Degree.
• Five (5) years of experience managing multi-disciplinary teams relevant to the DoD industry.
• Five (5) years of experience in Sales management, business development, program management or capture management.
• Five (5) years of experience creating and analyzing sales data and trends.
• This position requires access to technology, materials, software or hardware that is controlled by US export laws. In order to be eligible for this position, you must be a “US Person” under US export laws (or eligible for approval under a U.S. Government export license).
• Ability to obtain and maintain a security clearance.

Preferred:

• Advanced Degree in a Technical Field or MBA.
• Experience in developing and maintaining effective internal and external business relationships with clients and industry partners.
• Experience with successful execution of complex, multi-year capture efforts, including strategic planning, teaming, proposals, market and competitive assessments, and price-to-win analyses.
• Ability to show expertise in the business development life cycle and solution selling methodologies.
• Ability to communicate and articulate activities effectively to the capture teams and ensure efficient execution.
• Ability to lead teams and stakeholders throughout the capture process.
• Familiarity with Sales Force, CRM systems, data analysis tools and sales automation platforms.
• Excellent Project Management skills coupled with the ability to manage multiple projects simultaneously.
• Basic understanding of RF subsystems.
• Excellent presentation, people skills and communication.
• Experience in the Defense Industry.
• Active Security Clearance.

Salary Range: Business Development Operations Manager III: $89,755.50 - $134,633.25; Business Development Operations Manager IV: $103,218.83 - 154,828.24.

Benefits

We take care of our people and provide competitive health, wealth and wellbeing benefits – from day one. You’ll also discover learning and development opportunities so you can take your career to the next level – and beyond.

Other benefits include:

• Comprehensive PTO, Paid Holiday and Paid Family Leave Programs.
• Student Loan Repayment Program & Tuition Reimbursement.
• 9/80 Alternate Work Week Schedule.
• Tailored Management/Leadership Training.
• Innovative Medical Programs, Including Family Forming.

About CAES

CAES is the largest provider of analog and radiation hardened technology for the United States aerospace and defense industry. From human spaceflight and space exploration, to missile defense and electronic warfare, to healthcare solutions addressing COVID-19, our talented team develop high performing electronic solutions that work the first time, every time.

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

At CAES we welcome differences and celebrate new ideas. We believe the diversity of our people inspires our creativity and drives our innovation. Everyone is welcome here, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please email