Director, Technical Operations (Bethesda)

Alexandria, Virginia, United States; Bethesda, Maryland, United States; Frederick, Maryland, United States; Washington, District Of Columbia, United States

Are you ready to take your career to the next level as a Market Director within Project Farma? We are looking for a strategic and visionary leader to make a significant impact on our business and drive growth within an assigned market!

Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license.

Position Summary: As the Market Director, you will be at the helm of our market operations, responsible for overall performance, revenue growth, and client satisfaction. You will lead a high-performing team, develop talent, and maintain executive-level client relationships. Your strategic vision and leadership will be crucial in expanding our footprint and ensuring top-notch delivery.

Key Responsibilities:

• Develop and execute a comprehensive market strategy to position the firm as a leader in CQV services.
• Identify emerging trends, client needs, and competitive landscapes to position service offerings for growth of existing partnerships | clients.
• Build and maintain strong relationships with key clients, industry stakeholders, and strategic partners.

Business Growth & Development

• Work with Site Leads across the region to maintain site dashboard, identify top existing accounts, and strategically pursue expansion opportunities.
• Play an active role in market-based industry events to build a local network and identify potential new business opportunities.
• Provide critical input into all new site RFPs within the market.
• Collaborate with marketing to support thought leadership through white papers, conference speaking, etc.
• Drive business development initiatives with the Project Farma Lead Generation Team, including identifying new opportunities, expanding client portfolios, and securing high-value contracts.
• Collaborate with Lead Generation Team to create targeted campaigns that enhance brand visibility and generate leads.
• Set and achieve revenue targets by leveraging market insights and optimizing pricing strategies.

Talent Development

• Responsible for career trajectory of resources in their market (regardless of travel assignment).
• Provide key input on all talent management decisions within the market (including performance management).
• Coach, mentor, and develop Site Leads within the market.
• Develop and maintain active succession plans across all sites.
• Partner with HR, VPs, and peer Market Directors to share best practices across markets.
• Lead, mentor, and inspire a high-performing team of professionals, fostering a culture of accountability and excellence.
• Set clear performance goals, provide regular feedback, and facilitate professional development opportunities.
• Enhance retention by promoting a collaborative work environment, recognizing achievements, and addressing employee needs.

Resource Management

• Provide key input on all resourcing decisions within the market.
• Partner with Finance and VPs to forecast future resource needs and maintain a forward-looking resource plan.
• Proactively manage resource utilization and staff mix to ensure high quality delivery while maintaining target profitability.

Technical Delivery

• Work with the RVPs to ensure appropriate staffing to ensure high quality delivery.
• Serve as a technical subject matter expert where needed in support of other Market Directors and Site Leads by providing guidance on complex CQV challenges and ensuring innovation in service delivery.
• Serve as an escalation point for key client contacts on technical delivery issues.
• Ensure the delivery of high-quality CQV services that meet client specifications, regulatory requirements (e.g., FDA, GMP), and industry standards.
• Oversee project execution, from planning and risk assessment to validation and closeout, ensuring timelines and budgets are met.
• Achieve annual billable hours target of at least 30 hours per week or as set annually with leadership.
• Oversee project profitability by managing resource allocation, controlling costs, and ensuring efficient delivery of services.
• Implement process improvements to enhance margins without compromising quality.
• Monitor financial KPIs and adjust strategies to maximize earnings before interest, taxes, depreciation, and amortization (EBITDA).

Qualifications:

• 10+ years’ experience in consulting and/or engineering services with at least 7+ years in CQV or a related discipline (e.g., validation, commissioning, quality assurance).
• Or 7+ years of relevant work internally within Project Farma.
• Bachelor’s degree in engineering, Life Sciences, or a related field (advanced degree or MBA preferred).
• Proven track record of driving revenue growth, managing P&L, and achieving financial targets in a services environment.
• Strong leadership experience, with a history of building and retaining high-performing teams.
• Deep understanding of CQV processes, regulatory requirements, and industry standards in (specific sector, e.g., pharma/biotech).
• Exceptional communication, negotiation, and stakeholder management skills.
• Ability to thrive in a fast-paced, client-focused environment.
• Servant leadership mentality, exemplifying the PF culture of philanthropy, teamwork, training and development and commitment to the patient as the foundation of our teams’ and partners’ long-term success.

Other Required:

• Willingness to travel across the market as needed.

In return for your skills, knowledge, and passion, we offer a wide range of benefits including:

• Competitive salary based on experience.
• Annual bonus (discretionary).
• Medical, Dental, and Vision insurance effective your first day of employment.
• 401k Plan with company match.
• Paid Time Off and Company Paid Holidays.
• Company Paid Maternity and Parental Leave.
• Continuing Education Assistance.

Who are we?

As a Patient Focused, People First delivery team, we are committed to advancing manufacturing to achieve operational excellence and accelerate speed to market for next-generation medicines. Our manufacturing playbook has led to the creation of the largest and most mature advanced therapy manufacturing footprint in the world. We are an industry leader in providing project management, validation, engineering, quality/compliance, and consulting services to support our partners across the life science space in finding ground-breaking treatments and solutions. We believe that our culture of philanthropy, teamwork, training and development and commitment to the patient is the foundation to our teams’ and partners’ long-term success.

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.

Reasonable estimate of the current range:

$60,000 - $240,000 USD