Associate Director, Global Business Svcs Tech Enablement Strategy (Boston)

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KPMG is currently seeking an Associate Director, Global Business Services Tech Enablement Strategy to join our Business Process organization.

Responsibilities:

• Apply advanced knowledge of technology and systems to shape the future state organization by developing and deploying the organization's technology enablement and intelligent operations strategy; build and execute a strategic roadmap to modernize Global Business Services' (GBS) digital tools and internal genAI use cases ensuring that all aspects of GBS leverage automation and generative AI
• Provide direction throughout deployment of strategic roadmap, including gathering requirements, building deployment roadmaps, overseeing go-lives, and identifying and prioritizing enhancements; work autonomously, leading programs, projects or processes with minimal supervision; independently make decisions and identify the more nuanced and complex situations that necessitate consult with senior leaders
• Lead internationally located development teams to ensure alignment on solution designs, timelines, and quality expectations; facilitate effective conflict resolution by identifying issues, mediating disputes, and implementing solutions to foster a collaborative and productive work environment; lead reviews of internal processes to identify AI-driven solutions and establish prioritization roadmaps for their implementation
• Formulate and govern standards and controls to effectively measure quality, timeliness and safe deployment of developments (including utilization of enterprise large organization services and handover to BAU support teams)
• Partner with delivery centers and other innovation teams to learn best practices, leverage existing solutions, and stay abreast of emerging technology innovations; foster an environment of continuous learning and innovation by participating in cross-functional initiatives, accessing ongoing professional development resources, and contributing to a culture of knowledge sharing and collaboration
• Collaborate with groups throughout KPMG to identify client zero opportunities and support the successful deployment of such opportunities; collaborate with GBS team peers to develop case studies, presentations, and materials that showcase GBS innovations and success stories; support the GBS Leadership Team in preparing for external presentations and events; provide active coaching, mentoring and knowledge-sharing with junior staff to advance their career development; manage and review those team members' work product; contribute to planning for short term needs, such as, projects and processes; may construct annual plan for deployment of those resources and may have people management responsibility for a small to mid-sized team of entry level through intermediate level professionals

Qualifications:

• Minimum eight years of recent experience with automation, artificial intelligence, and enterprise technology implementations or recent business experience of more than five years of consulting, complex transformation projects, leveraging tools and automation, preferably in a Fortune 500; experience working in technology and innovation and in the consulting industry (Big 4 preferred); experience leading initiatives within technology implementation, automation, and AI in a GBS or similar environment
• Bachelor's degree from an accredited college or university
• Proven ability to work effectively with global teams, comprising members located in diverse geographic regions; experience in working with resources in captive environments and/or third parties in outsourcing environment, and in consulting services or business process outsourcing
• Strong project and program management skills, with the ability to make informed decisions impacting the GBS organization, weighing complexity, benefit, and risk; expertise in managing organizational change, including the development and delivery of clear, impactful messaging to various stakeholders; ability to innovate and develop technology and process solutions, contributing to the strategic growth and efficiency of GBS
• Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork
• Must be able to set goals and participate in strategic initiatives for a team; foster the development of high-performance teams and interface with all levels of the organization; capability to participate in development of resource plans and structures and influence organizational priorities

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

Follow this link to obtain salary ranges by city outside of CA:

Salary Range: $124000 - $259000

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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