Director, Strategy and Program (San Francisco)

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

The Team

With innovative and exciting operational initiatives, the Authentication Operations team is a fast-paced and passion-filled team to be a part of. This team has successfully launched watches, handbags, sneakers, trading card, and apparel authentication in the US, CA, AU, UK and DE in under three years. We are a group of varied teammates who together make a complete business unit and are seeking a strategic lead to plan our future business plans.

Responsibilities

You will be joining the Authentication team as the Director of Strategy and Program Management, with the opportunity to have a substantial impact on a fast-growing business within eBay. In this role, you will be a key partner collating the authentication: technology, facilities, and business plans into one unified long-term strategy while delivering key launches and ensuring ongoing business continuity. You will work to position the team for business growth and scale. You thrive in a sea of white space, are comfortable with ambiguity, and can ground yourself in unfamiliar domains with research and analysis of the landscape culminating in supported proposals.

The Job

• Responsible for directly leading teams responsible for strategy, business operations and planning, go-to-market, and program management of the Authenticity Guarantee program and other adjacent businesses
• Develop and maintain a three-year strategy for the Authenticity Guarantee program in partnership with operations, business unit stakeholders, and senior leadership.
• Ensure Authentication planning process is designed and executed in alignment with broader eBay planning timelines and frameworks.
• Develop and deliver presentations for executive approvals as needed across technology, operations, facilities and business functions pertaining to auth ops
• Set strategy around vendor and partner relationships and execute on updates and changes such as contract renewals or new partnerships.
• Be responsible for development of project plans for large initiatives and manage execution across the Authentication team.
• Communicate strategy to all levels of the organization and gain alignment for future initiatives.
• Manage multiple independent teams across strategy, go to market, and program management.
• Develop and coach a team of strong individual contributors and people managers.
• Travel 10% of time if in Bay Area, more if located elsewhere

Qualifications

• 12+ years of experience preferably in consulting, strategy, corporate development or similar roles
• Experience building and managing high performing strategy and planning teams
• Ability to build out cases for executive approval by working with internal stakeholders, and developing business case form research and financial evaluation
• Experience in the luxury and/or collectibles sectors
• Experience running enterprise level planning processes as well as process design.
• 5+ years managing multiple teams of senior managers and individual contributors
• Finance exposure and P&L management a plus
• Data-centric and analytics driven with robust experience developing proposals to enable executive decision making
• Bring order to ambiguous situations, taking on challenges with high visibility, and bringing others on the journey
• Untangling sophisticated processes, crafting strategic roadmaps, and telling compelling stories
• You value partnership, collaboration, and approachability
• You thrive in ambiguous, high visibility situations, and can operate with a high degree of autonomy
• Impeccable attention to detail, follow-through, and resourcefulness
• Proven ability to meet tight deadlines and prioritize workload
• Ability to develop new ideas and creative solutions
• Highly proficient in advanced Excel analytics with strong attention to accuracy
• Strong communication skills and comfort working with internal stakeholders, including senior leadership
• A self-starter with a positive attitude, strong work ethic, and ability to work in a rapidly changing environment
• Shifts from daily execution tostrategic leadership for area and team
• Effectively communicates keymessages and expectations in away that empowers andinfluences overall strategy , educates stakeholders and leaders and creates clarity

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here

The base pay range for this position is expected in the range below:

$190,400 - $254,200

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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