COO (Chief Operating Officer) (Seattle)

We’re just like you. We believe that solar energy production for our homes, businesses, and cities is a win-win proposition for job creation and a cleaner environment. A&R Solar is a leading solar installer in the Pacific Northwest, bringing together passionate, talented people who want to do the right thing for our customers and the environment. With industry firsts like B-Corporation status, charitable solar programs, and performance guarantees, we believe that investment in our staff and our communities is the new standard. Be a part of a fun team that is committed to the growth of all employees. A&R Solar measures value in three categories, People, Planet, and Profit.

OVERVIEW

The Chief Operating Officer (COO) is responsible for developing, implementing, and continuously improving the operational activities of A&R Solar. This role ensures that the company operates efficiently across all areas of business, drives customer satisfaction, and achieves overall profitability. The COO will play a pivotal role in scaling operations, enhancing process efficiency, and fostering a culture of collaboration and accountability.

RESPONSIBILITIES

1. Leadership, Management, and Accountability
   Provide strong leadership across the Residential, Commercial, and Service Operations Teams, ensuring clear direction and accountability.
2. Hire, Develop, and Mentor Operations department managers , fostering a high-performing team culture that aligns with the company's vision and values.
3. Project Performance & Customer Service
   Oversee project execution, ensuring timely, on-budget delivery while maintaining quality standards.
4. Monitor and analyze key performance metrics, implementing strategies to improve project profitability and operational efficiency.
5. Champion a customer-first approach maintaining high levels of customer satisfaction.
6. Implement feedback systems to continuously improve customer experiences and outcomes.
7. Budget & Resource Management
   Strategically allocate labor, materials, and equipment across projects to maximize resource utilization.
8. Collaborate with department managers to develop workforce plans aligned with project needs and company growth.
9. Oversee operational budgets, ensuring cost control, financial efficiency, and alignment with company profitability goals.
10. Build and maintain strong partnerships with subcontractors, suppliers, and labor partners.
11. Systems & Processes
    Evaluate, develop, and refine operational processes, ensuring efficiency, scalability, and compliance with industry standards.
12. Standardize and document processes to promote consistency and best practices across teams.
13. Drive continuous improvement initiatives, leveraging data and insights for better decision-making.
14. R&D & Safety
    Monitor industry trends and incorporate innovations that enhance the customer value proposition while maximizing quality & efficiency.
15. Promote a culture of safety and operational excellence, ensuring compliance with all safety regulations and best practices.
16. Strategic Planning & Execution
    Participate as a key member of the senior leadership team, contributing to long-term growth strategies and operational plans.
17. Lead the execution of strategic initiatives, ensuring alignment with company objectives and values.
18. Develop, track, and analyze KPIs to measure success and identify areas for improvement.
19. Employee Engagement & Development
    Engage employees at all levels, fostering a collaborative environment that encourages innovation and job satisfaction.
20. Implement training and development programs to enhance team capabilities and performance.
21. Uphold and promote A&R Solar’s values with the operations team.
22. Actively contribute to maintaining a culture of trust, collaboration, and accountability.

QUALIFICATIONS

• 5+ years of leadership experience in operations, preferably in solar, construction, or related industries.
• Proven track record of optimizing processes, leading teams, and delivering operational efficiency.
• Strong financial acumen with experience in budgeting, forecasting, and resource management.
• Excellent communication and interpersonal skills, with the ability to lead cross-functional teams.
• Passion for renewable energy and sustainability initiatives.
• Ability to travel regularly between A&R Solar’s offices and job sites as needed to ensure alignment across teams, support operations, and foster collaboration.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

HOW TO APPLY

From the job posting, click on the Apply Now button, and follow the prompts to submit your application. Applicants with questions about reasonable accommodations may contact (emailprotected) for consultation.