Senior HOA Portfolio Property Manager (Boston)

The Senior HOA Portfolio Property Manager is accountable for the performance of their portfolio and leading their team members within their portfolio to ensure an excellent experience for clients and residents. Portfolio members primarily include the Property Managers, Client Services Manager, Property Coordinator, and cross-functional management of the accounting, maintenance, and site staff assigned to their portfolio.

Key Accountabilities Include:

• Strategic ownership and planning for the portfolio, including scheduling and leading regularly recurring planning meetings with clients.
• Managing the financial performance of the portfolio, measured by variance of budget vs. actual NOI.
• Communicating with and ensuring satisfaction of clients (Board of Trustees).
• Managing risks associated with their portfolio.
• Overseeing the management of physical buildings within their portfolio.

CHARLESGATE Management Standards include:

• Creating an environment for aligned results.
• Enabling the success of team members.
• Scheduling regular 1:1 meetings with team members.
• Providing consistent and focused feedback.
• Seeking regular feedback from direct reports.
• Leading weekly team meetings.
• Cascading company purpose, vision, mission, values, and goals.
• Setting a positive example with thoughtful onboarding.
• Ensuring every meeting has an agenda and is productive.
• Fostering a culture of candor.
• Prioritizing tasks actively.
• Responding to ideas and concerns promptly.
• Supporting growth and development of team members.

About CHARLESGATE

CHARLESGATE is an integrated real estate firm serving clients throughout Eastern Massachusetts. We offer services across residential and multifamily commercial real estate, including property management & leasing, sales brokerage, investment sales, construction, and new development. Founded in Boston in 2003 and headquartered in the Back Bay, we are a rapidly growing company, recognized on the Inc 5000 list of fastest-growing private companies in America.

Our VISION is to inspire and empower our clients, team, and communities through comprehensive real estate solutions.

As a values-based firm, we are founded on the Core Principles of ETHICS, RELATIONSHIPS, RESULTS, and our Seven Fundamental Cultural Values:

• Positive Attitude
• Empathy
• Proactivity
• Ownership
• Curiosity
• Resourcefulness
• Communication

Employees First!

We prioritize our employees, believing that a supportive work environment enables us to deliver the best service to our clients. Our benefits include:

• Health Insurance - Industry-leading coverage.
• Paid time off - Flexible and generous.
• Company holidays - We observe most holidays.
• 401K/FSA/supplemental insurance options.
• A dedicated support team.