Senior Product Manager — Platform, APIs, and Extensibility (Palo Alto)

About the Company

Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.

Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.

About the Role

We are building a platform that powers the future of real estate operations—unifying services, spaces, and people in a flexible, graph-native system. As we scale across verticals and expand from core workflows to intelligent automation, we need a product leader who can focus on building durable, extensible infrastructure.

This is a foundational role in the Platform team — responsible for defining, evolving, and evangelizing our platform APIs, SDKs, developer experience, and core primitives. You’ll ensure internal and external teams can build with confidence, reuse with ease, and extend with clarity.

You won't manage people, but you’ll influence many , driving adoption and alignment across product, engineering, and design.

• Design and evolve APIs, event schemas, and extension points that other teams can safely build on
• Improve clarity, consistency, and usability of internal SDKs and service contracts
• Own documentation and evolution for graph primitives (people, places, services) and how they connect via agreements
• Define and implement a framework for vertical-specific fields, behaviors, and UIs without polluting the core
• Partner with tech leads to review schema changes, enforce platform rules, and guard against model duplication
• Help teams shift away from monoliths and brittle direct integrations toward a well-structured service ecosystem

• Bachelors degree in a technical field
• 5–8 years of product management experience, with at least 2+ years working on internal platforms, APIs, SDKs, or developer-facing tools
• Systems-level thinking: you can turn abstract architecture into practical interfaces and prioritize against complexity
• You’re passionate about structure, reuse, and doing things “the right way”—but know how to balance that with startup urgency
• Strong collaboration skills; you can bring alignment to cross-functional and cross-pod challenges
• Excellent documentation and communication habits — especially in distributed environments

• Excellent written and verbal communicator, particularly in detailed PRDs for engineering audiences.
• Untangling and refactoring duplicated primitives across the system
• Ensuring contract consistency and schema enforcement across event-driven services
• Designing platform-native support for multi-org and multi-pod identity flows
• Eliminating ad-hoc contexts and reducing accidental complexity in the model
• Driving adoption of systems for event versioning and history traceability
• Bringing consistency to fragmented UI patterns through shared APIs and modules

• Understands and embraces grit
• Experience launching category-defining products or solutions
• Strong entrepreneurial mindset and ability to navigate ambiguous environments
• Exceptional communication and leadership skills, with the ability to align diverse stakeholders
• Passion for leveraging technology to improve lives and create meaningful impact
• No ego, willing to get as hands on as possible to drive the team to deliver

$150,000 - $225,000 a year

Benefits

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)

• Paid time off and 13 paid holidays

• 401(k) retirement plan

• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)

• Access to HSA-compatible plans

• Pre-tax commuter benefits

• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.