Office Manager/Receptionist, Workplace Experience (San Francisco)

About General Atlantic

General Atlantic is a leading global investor with more than four and a half decades of experience providing capital and strategic support for over 830 companies throughout its history. Established in 1980, General Atlantic continues to be a dedicated partner to visionary founders and investors seeking to build dynamic businesses and create long-term value. Guided by the conviction that entrepreneurs can be incredible agents of transformational change, the firm combines a collaborative global approach, sector-specific expertise, a long-term investment horizon, and a deep understanding of growth drivers to partner with and scale innovative businesses around the world. The firm leverages its patient capital, operational expertise, and global platform to support a diversified investment platform spanning Growth Equity, Credit, Climate, and Sustainable Infrastructure strategies. General Atlantic manages approximately $108 billion in assets under management, inclusive of all strategies, as of March 31, 2025, with more than 900 professionals in 20 countries across five regions. For more information on General Atlantic, please visit:

Position Summary

General Atlantic is actively seeking a highly skilled Office Manager/Receptionist who will collaborate with our staff to actively maintain consistent and seamless support of our San Francisco office. This will be a temporary to permanent position.

Responsibilities

• Answer telephone calls and directs callers to appropriate department/associates
• Coordinate conference room reservations for front of house meeting rooms. Proactively review meeting calendars to address conflicts.
• Order catering and assist with the set up and removal of food and beverages as needed
• Monitor and reset all meeting rooms to ensure they are prepared for back-to-back meetings
• Initiate audio-visual meetings. Dial into Zoom meetings as needed.
• Meet and greet guests providing excellent hospitality and addressing their needs
• Reserve guest offices for visiting employees from other General Atlantic offices
• Coordinate daily office group lunch order
• Order and stock supplies for the pantry and copy rooms
• Report building issues to property management for prompt maintenance and repairs
• Manage facilities maintenance projects as needed with guidance from the Workplace Experience team
• Hours will be from 8:00 – 4:00 pm Monday through Friday in the office

Qualifications

• 2+ years of reception experience strongly preferred
• Excellent communication skills, written and oral, able to articulate and communicate with customers and management and staff
• Comfortable working in Outlook, Excel, Box, and Zoom systems
• Highly analytical coupled with strong intuition; able to think and react quickly
• Strong project management skills – time management, pattern recognition, prioritization and strong judgement are critical; ability to work well under pressure without compromising quality
• Strong attention to detail, exceptional follow through and consistently delivers results
• Ability to work independently and proactively in a high performing global organization. Highly collaborative and capable of working effectively cross functionally.
• Demonstrated maturity and professional presence, comfortable interacting with senior executives
• Excellent communication skills, both verbal and written
• Highly motivated, inquisitive, and positive can-do attitude

GA Value

• Competitive compensation
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with employer matching
• Professional development opportunities and ongoing training
• Collaborative and inclusive work culture with opportunities for advancement

This is a temporary position compensated at $29-37 per hour, the exact amount offered will be driven by the degree to which you meet role requirements, additional special skills and experience.

General Atlantic is an equal opportunity employer and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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