Director of the Small Business Development Center (Torrance)

El Camino College

Director of the Small Business Development Center

Req: C2425-020

Division: Community Advancement

Close Date: TUESDAY, MAY 27, 2025 at 3:00 p.m.

Complete job description and application available online at:

KEY ROLES/RESPONSIBILITIES

Under direction of the Dean of Economic and Workforce Development, exercise direct leadership of the areas assigned providing functional supervision over assigned positions. Implement the department's vision and develop, organize and implement goals and objectives; plan, develop, organize schedule, direct, improve and evaluate assigned programs, services, and activities; and provide oversight, development, and coordination of all elements of the areas assigned, including the Small Business Development Center.

Foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the assigned unit, department, and division; lead by example; actively participate in and support College-wide shared governance components and activities and other collaborative processes; encourage professional excellence among assigned staff; and promote, foster, and facilitate an organizational culture of customer service, teamwork, and innovation.

FUNCTIONAL RESPONSIBILITIES: Job Level

Develop and implement a strategic plan consistent with the goals and strategies of the LA SBDC Regional Network.

Management of multiple funding streams and expenditures, compliance, and reporting.

Proposal and budget development and submission of quarterly and annual reports and invoices.

Supervisory management of client control records and data.

Evaluate and measure effectiveness and impact of center's programs and services.

Recruit, select and evaluate employees.

Supervise business advisors' and support staff's advising, training, and reporting activities.

Promote staff development by utilizing continuing education opportunities to enhance professional development.

Promote the SBDC program and advocate for small business through presentations to communities and entities.

Develop relationships with key stakeholders including but not limited to the SBA, banks, VC groups, chambers of commerce, economic development corporations, trade groups, educational institutions, and legislators and industry partners.

Develop appropriate advertising, promotion, and marketing materials.

Develop a resource network to achieve program objectives.

Create, plan, implement and market no-to-low-cost training on subjects relevant to small business start-ups and growth.

Recruit contacts within government, private and public entities, as well as businesses to provide no-cost training.

Provide and facilitate free, in-depth, confidential business analyses and referrals to appropriate resources.

Attend SBDC related meetings and professional development as required.

Develop and provide specific information, reports and/or special services as requested or required.

Support area, state and federal research projects concerning small business as needed.

Fulfill other requirements as detailed in the grant agreement.

IV. ORGANIZATION MANAGEMENT

Maintain up-to-date knowledge of the regulations, policies, requirements, and eligibility criteria for assigned programs and ensure compliance with the College's policies, procedures, and practices.

Strengthen processes, programs, and services through the effective and efficient use of assessment, program review, planning, and resource allocation. Implement priorities in conjunction with the College's comprehensive planning and budgeting guidelines.

Implement an organizational structure that maximizes utilization of resources and ensures effective and efficient delivery of services.

Train, supervise, motivate, and evaluate the performance of assigned managerial, professional, operational, technical, and support personnel; recommend transfers, reassignment, termination, and disciplinary actions as needed; delegate and review assignments; evaluate work products and results, implement appropriate procedures to accommodate need for information and assistance; establish and monitor timelines and prioritize work. Monitor employee performance on a regular basis and provide coaching for performance improvement and/or development as needed. Anticipate, prevent, and resolve conflicts under areas of supervision.

Implement plans for efficient and appropriate use and security of assigned facilities; ensure compliance with health and safety regulations.

Work with Information Technology personnel on a continual basis to enhance and improve relevant computer systems. Learn and apply emerging technologies to perform duties and provide services in an efficient, organized, and timely manner. Work to modernize infrastructure and technological resources to facilitate a positive learning and working environment and promote student success.

Perform other duties as assigned.

JOB QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university in business or related field. In lieu of a college degree, a minimum of seven (7) years of experience as an SBDC center director.

Experience: Three (3) equivalent full-time years of progressively responsible experience in management or the administration of programs in small business or economic development.

DESIRED QUALIFICATIONS

Desirable Education: Master's degree from an accredited college or university in business or related field.

Desirable Experience: Five (5) equivalent full-time years of progressively responsible experience in management or the administration of programs in small business or economic development.

Knowledge/Areas of Expertise: Job Level

Small business in the region served.

Agencies serving the interests of small business within the region.

Strategic development and specialized knowledge related to small business owner's needs.

Requirements for successful administration of a small business.

Fundraising.

Economic development.

Principles of administration and supervision.

Record keeping techniques.

Oral and written communication skills.

Budget preparation and control.

Interpersonal skills using tact, patience, and courtesy.

Operation of a computer and assigned software.

Marketing.

Abilities/Skills: Job level

Develop and perform counseling and consulting for clients.

Market programs.

Participate in chamber and other community based small business activities.

Seek professionals willing to accept referrals on a pro bono and reduced fees basis.

Select, train, manage and evaluate staff and consultants/trainers.

Understand and adhere to funding agency regulations.

Develop, write, and manage grant proposals and contracts to serve the interests of small businesses within the region.

Plan and organize work.

Communicate effectively orally and in writing.

Analyze situations accurately and adopt an effective course of action.

Meet schedules and timelines.

Seek and identify potential funding sources.

Drive to off-site locations periodically.

Move from one work area to another.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully.

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Standard office setting. Duties are performed primarily in an office environment while sitting at a desk or computer workstation. Incumbents are subject to extensive contact with students, faculty, and staff with frequent interruptions, noise, and demanding timelines. At least minimal environmental controls to assure health and comfort. May involve working non-standard, evening, and weekend hours.

Physical Demands

Incumbents regularly sit or stand for long periods, travel short distances on campus on a regular basis, travel to various locations to attend meetings and conduct work, use hands and fingers to operate an electronic keyboard or other office machines, reach with hands and arms, speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry, and/or move objects weighing up to 25 pounds.

CLOSING DATE: TUESDAY, MAY 27, 2025 at 3:00 p.m.

SALARY: The starting salary range $135,867 (Annually)

Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis. Salary increases are granted on the first day of the month following each year of service, until Step F is reached ($157,517 annually).

CONDITIONS OF EMPLOYMENT

This position is designated as a full-time, twelve-month classified administrator position, contingent upon categorical funding. The standard work week is 40 hours of scheduled duty per week of not more than five consecutive workdays. Work schedule may include weekends, evenings, and/or holidays based on business needs. During the winter recess, all management positions are required to charge three (3) days of accrued vacation between the Christmas and New Year holidays.

Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candida