Quality Lead (Chicago)

Are You Ready to Make It Happen at Mondelēz International?

We are the creators of Oreo, Ritz Crackers, Triscuit, Sour Patch and Swedish Fish to name a few.

Join our Mission to Lead the Future of Snacking. Make It With Pride.

Mondelēz International – Chicago Bakery is a manufacturer of biscuits and crackers. The products are produced, unitized, and stored at the facility for shipment to various Distribution Centers and customers throughout the United States and Canada. Under the direction of the Process Quality, this position defines and drives the quality agenda for a defined line ensuring that all quality and food safety objectives, goals and targets are met.

As part of Manufacturing, you’ll apply your expertise, leverage advanced systems, and collaborate with cross-functional teams to ensure our consumers enjoy safe, high-quality snacks every time. In this role, you’ll focus on preventing issues, driving continuous improvement, and leading Quality and Food Safety (Q&FS) initiatives at the production line level.

How you will contribute

• Leading and coordinating the Quality & Food Safety (Q&FS) agenda for assigned production line(s), ensuring alignment with site and corporate strategies.
• Representing Q&FS in daily management system (DMS) meetings, line-level quality reviews, and quality-related initiatives.
• Acting as the primary liaison for line-related R&D activities, including new product introductions and process changes.
• Communicating line-specific quality initiatives, updates, and progress with the broader Quality team.
• Ensuring QCMS compliance by coordinating corrective and preventive actions (CAPAs), internal audits, document control, and continuous improvement efforts.
• Driving the implementation of global Quality Policies and ensuring compliance with external standards (e.g., FSSC 22000).
• Leading HACCP activities for assigned production line(s), including hazard analyses and risk management.
• Governing the GMP and CCP/sPP programs for production line(s) to ensure robust food safety and product quality systems.
• Managing incident response, leading root cause analysis (RCA) investigations, developing corrective and preventive action plans, and verifying their implementation.
• Analyzing consumer and customer complaints, developing action plans to address root causes, and tracking closure.
• Building capability with operations and maintenance teams to assess risks during change management and reducing incidents related to new equipment or process changes.
• Monitoring and refining statistical process controls (SPC), implementing sampling plans, and conducting regular risk assessments.
• Leading risk assessments for line trials, raw material exceptions, and other operational changes, ensuring compliance before approval.
• Implementing sensory evaluation programs on the line to ensure product quality aligns with consumer expectations.
• Providing technical input and training to build quality and food safety capability within the line team.
• Collaborating with Operations, Engineering, and other functions on quality-related projects, such as new equipment installation or process optimization.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Analytical and computer skills (Word, Excel, PowerPoint, Outlook)
• Problem Solving & Decision Making – identifies and solves problems, develops innovative solutions, acts decisively, and shows good judgment.
• Strong communication skills (oral and written).
• Excellent Time Management, Prioritization and Organizational skills
• Potential - capable of assuming more responsible roles within the organization

More about this role

Education / Certifications:

• Bachelor’s Degree in Quality Assurance, Food Science, Biology, Microbiology, Engineering, Operations Management or a related field.
• Certified Quality Engineer preferred
• HACCP certification preferred

Job specific requirements:

• Minimum 3 years of experience as a quality supervisor, quality manager, quality engineer.
• Knowledge of relevant Food Safety and Regulatory requirements
• Identification and Management of Microbiological Organisms and Systems Experience in Lean Manufacturing
• Working knowledge of statistics, root cause analysis, and corrective action process.
• No
• Monday - Friday
• Flexibility is required, 1st shift from 7:00am - 3:00pm

Salary and Benefits:

• The anticipated base salary range for this position is $73,900 to $101,650 ; the exact salary depends on several factors such as experience, skills, education, and budget. The salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelēz International Company offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

Business Unit Summary

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Description

Are You Ready to Make It Happen at Mondelēz International?

We are the creators of Oreo, Ritz Crackers, Triscuit, Sour Patch and Swedish Fish to name a few.

Join our Mission to Lead the Future of Snacking. Make It With Pride.

Mondelēz International – Chicago Bakery is a manufacturer of biscuits and crackers. The products are produced, unitized, and stored at the facility for shipment to various Distribution Centers and customers throughout the United States and Canada. Under the direction of the Process Quality, this position defines and drives the quality agenda for a defined line ensuring that all quality and food safety objectives, goals and targets are met.

As part of Manufacturing, you’ll apply your expertise, leverage advanced systems, and collaborate with cross-functional teams to ensure our consumers enjoy safe, high-quality snacks every time. In this role, you’ll focus on preventing issues, driving continuous improvement, and leading Quality and Food Safety (Q&FS) initiatives at the production line level.

How you will contribute

• Leading and coordinating the Quality & Food Safety (Q&FS) agenda for assigned production line(s), ensuring alignment with site and corporate strategies.
• Representing Q&FS in daily management system (DMS) meetings, line-level quality reviews, and quality-related initiatives.
• Acting as the primary liaison for line-related R&D activities, including new product introductions and process changes.
• Communicating line-specific quality initiatives, updates, and progress with the broader Quality team.
• Ensuring QCMS compliance by coordinating corrective and preventive actions (CAPAs), internal audits, document control, and continuous improvement efforts.
• Driving the implementation of global Quality Policies and ensuring compliance with external standards (e.g., FSSC 22000).
• Leading HACCP activities for assigned production line(s), including hazard analyses and risk management.
• Governing the GMP and CCP/sPP programs for production line(s) to ensure robust food safety and product quality systems.
• Managing incident response, leading root cause analysis (RCA) investigations, developing corrective and preventive action plans, and verifying their implementation.
• Analyzing consumer and customer complaints, developing action plans to address root causes, and tracking closure.
• Building capability with operations and maintenance teams to assess risks during change management and reducing incidents related to new equipment or process changes.
• Monitoring and refining statistical process controls (SPC), implementing sampling plans, and conducting regular risk assessments.
• Leading risk assessments for line trials, raw material exceptions, and other operational changes, ensuring compliance before approval.
• Implementing sensory evaluation programs on the line to ensure product quality aligns with consumer expectations.
• Providing technical input and training to build quality and food safety capability within the line team.
• Collaborating with Operations, Engineering, and other functions on quality-related projects, such as new equipment installation or process optimization.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Analytical and computer skills (Word, Excel, PowerPoint, Outlook)
• Problem Solving & Decision Making – identifies and solves problems, develops innovative solutions, acts decisively, and shows good judgment.
• Strong communication skills (oral and written).
• Strong Continuous Improvement mindset
• Excellent Time Man